Has anyone had the experience of being given OBC as a shareholder and then have it removed from statement? We went on HA in Oct. and we were told that we should receive OBC from the cruise line AND as a shareholder. I sent the necessary documents for additional OBC. After hours of phone calls and research I was told that it was not applied as they had already given OBC. (Which everyone got. My cousin and his wife went with us and they BOTH got the credit?)
Also has anyone heard that this benefit is being discontinued?
