ARDXXX

Good for you, but I see that there is a rule for some and not for others! The same thing happened to us in our April and May Viking Cruise from Hong Kong to Vancouver. We paid £300 for a trip to Kyoto during the holiday Golden week and inauguration time for the new Emperor. It was so busy we lost the guides within minutes, they then lost most of the group and we spent an hour looking for them, there were many thousands of peope in huge crowds it was even busier than the photos that you submitted, like coming out of a football match. They eventually gave us 25% of what we had paid as a goodwill gesture but I do not think anyone else received anything.  Hope they learn from these situations.

Viking lied to us. In May after completing a lovely Cruise from Hong Kong to Vancouver on the Orion our flight was after 9pm in the evening, I asked on board about this and was informed that a hotel was going to be used in Vancouver where we would be taken after disembarkation ( although we could stay on the ship in the lounge until noon) and then at 3 pm  we would be taken to the airport. We thought that this was better than nothing so accepted, we got on the coach at noon and were immediately taken straight to the airport, spent hours sitting until the BA desk opened so do not believe everything they tell you. We had flights and transfers arranged by Viking.

We recently went on the Amsterdam to New York Cruise on Navigator and as I disagree very strongly about using throw away plastic bottles I asked about what Regent were doing about this and I was informed that water fountains and reusable bottles are to be introduced later this year as soon as they sort the logistics. Good news.

We are two of the first time Regent Cruisers on this Cruise. Really enjoyed the experience, great food - better that Oceania which feels that it is the best food on a Cruise ship!

Crew very good and very well looked after, pleased that we have four more booked.

Wish I'd known it was in Port of Tyne, we live fourteen miles away, could have popped on board and spent a couple of nights in a lifeboat instead of slavering over to Amsterdam on wednesday!! by the way there is plenty of things to see and do in the Toon visit the Baltic or Liang art installations or have a pleasant stroll on Newcastle quay side, if you had been there yesterday you could have visited St James' Park to see Newcastle beaten at home!! the sun is even coming out!

Thank you for your notes and photos, we are joining the ship on Wednesday, and have never been with Regent before, so really looking forward to something a little special. It is nice to get a little insight into the ship before you board. The food looks good!

The only Grand Voyage that I can see for Navigator in 2021 is 5th November for 62 nights from Miami to Miami circling South America. And re Med Cruises - there are 36 in 2021 from 8th April until 11th November, sorry I do not know how to do screenshots most are pretty short duration 7 to 15 nights with most of them 10 or 12 nights.

I received a big fat brochure in the post today with dates from January 2020 to May 2022 - no prices for any of the cruises are included though!

I feel that some of the included tours are now very poor indeed, we have fairly recently returned from the 36 night Cruise from Hong Kong to Vancouver and some of the included tours were infact just shuttle bus drop offs to the centre of town, especially the Alaskan part of the trip. They have to pay for all these new ships and this is obviously one way to cut back, compared to what you received a year or two ago. It is one of their main selling points for their Cruises that there is an included excursion in nearly every port but their standards are slipping and it is a very competitive industry and also their prices seem to be rising so I for one will look even more carefully at what they include compared to others before I put my money down.

On Viking for Christmas Cruise from Santiago to Buenos Aires and thought we had good flight times ( for a change ) found out today from Viking that although our flight from BA to London on the way back is a good time -  2ish in the afternoon the connecting flight in London to Newcastle has been cancelled and we will now have eight hours in Heathrow which is worse than  being stuck in BA as we will be nackerated! still not much I can do about it.

We recently disembarked in Vancouver on 26th May from the Orion ( by tender but this mess has already been documented! ) we were allowed to remain on board until noon and were informed by guest services that Viking had arranged a local hotel to go to for a few hours and transfer to airport from the hotel at 3pm - our flight was at 9pm to London. They lied to us and we were taken straight to the airport with our luggage where we had to sit for hours as BA check in does not open until 2-3 hours prior to flight.

Further to post 11 we were on the Sirena, and re the balcony I think there were two chairs and a table, I do not remember anything to lie down on.The cabin stewardess took the chairs away and cleaned them with a special solution to remove the grime.

We were moved from our conciege cabin on deck 7 because it was infested with bed bugs and fleas last year on a cruise to french polynesia!, we were moved to 7121 at the back of the ship and my wife had to clean the balcony as it was filthy! and looked as it had not been occupied for a while, after this we enjoyed the cabin and the balcony sitting out watching the world go by, there was an occasional issue with soot from the funnels but still enjoyed the views.