We had a similar experience with waiter(s) on the Edge last year 2 nights of very slow service. We ended up picking one MDR spoke to maitre de and made a resrvation at the same table for the same time each night. What a difference got to know the waiter, his assistant and the somalier and srvice was back to what I expect from celebrity. I think the 4 dinning room is good in principle but in practice you don't get the same staff each night and IMHO leads to less satisfactory service. A lack of staff may also have been a bit of a problem.
