cruisenova

Do you have any references that states that Costa Rica, Panama and Colombia are excluded from WHTI for closed loop cruises? We went ahead and got them an appointment at the Passport office prior to sailing, but we are just trying to figure out a back up plan in case that doesn't work.

I'm in need of urgent help, as MSC customer support is being as unhelpful as possible. I will be cruising with family on MSC Divina on November 18 through November 28. We are on a "closed loop" cruise from Miami with ports of call in Jamaica, Panama, Colombia, Costa Rica and Bahamas. One member of my travel group is a US citizen with no passport. They completed web check-in with an ID and plan to take their ID and birth certificate for boarding. We wanted to double check that the ID and birth certificate are acceptable to board, but MSC will not give any helpful information. Their "before you go" tab only gives information for non-US citizens, so this doesn't help. They then direct you to travel.state.gov, however, the cruise relevant page says passport is not needed for closed loop cruises but check each port countries requirements. When you use their country search, it sates all of our ports require passports, as these pages are not relevant to cruise travel. All of this information is extremely confusing and contradicting, so I am curious if anyone has any experience with MSC and/or these ports of call, specifically Panama and Colombia, requiring passports for closed loop cruises.