We booked a Princess cruise for travel in April, 2020, of course that was cancelled. Two weeks ago I received an email that I had two credit certificates for $816 ea. and that I had until Dec. 31, 2022 to use them. To my knowledge I had not received any earlier emails about this or certainly no letter from Princess. Problem is that my wife has a broken foot and cannot travel by then even if we could travel.
I spoke to Princess and they basically told me "too bad, you have had two years to use them" (oops, did they forget they weren't sailing for all of those two years?). They are not transferable and cannot be used for a future cruise past Dec. 31.
So, I'm reaching out to fellow sailors if anyone has experienced this or knows of someone dealing with a similar situation. I did think about using them on one of their cruise between now and then, cancelling it a few before with note from my wife's doctor that she cannot travel. Any thought would be appreciated. Thank you.
Gary & Becky