Puffinater

Thanks for posting your pics. Very nice.

You continue complaining up the chain until you get what you want. Simple. If I'm a valued customer they will Bend for me. Which they always have. My last issues I had I complained to the right people and wrote the right letters. Got a free cruise.

Well you must be valued if you received a free cruise. Continue to complain and you will find out just how valued you are.

I wouldn't have accepted this at all. I would have either made them upgrade to the next step up. Or I'm getting some serious OBC

And just how would you "make them" upgrade you? How would you "make them" provide OBC?:rolleyes:

Personally I would not have accepted this situation. You paid for the upgrade..once they charged you and you paid... in my opinion this is a binding contract and should have been upheld...let them take the deal back from someone else!!

Wouldn't that "someone else" also have, as you say, a binding contract:confused:

I see where Ricardo went, where did Natalia go?

 

I didn't see her name on the list - did I miss it ?

 

Glenn

There was a post, I think on this thread that indicated she had left the company.

Hopefully there will be some posts. Also loking for info. Would rather not do a ship tour.

Thanks.........I just asked for the last name.....so Im guessing Karen is gone?

Oh, dear, I hope not. Maybe she moved to another ship?:confused:

Wasn't she getting married and taking an extended vacation?

I beg to differ as we sailed on the Freedom and being Diamond members they still had a special breakfast (champagne/OJ) in the middle of the week.

 

Thank you RCCL for making it extra special:):)

That was an upper tier event not the D/D+/PC breakfast that is held in the MDR each morning when there is no actual DL on the ship. Two different things.

Stayed in this cabin back in 2010. You will not hear any noise from the elevator. They are not as close as the deck plans show.

And I have no use for a stupid hat or picture frame, nothing but a huge waste of money. On the other hand I really enjoy the bottle of beer that comes with my basket.

Try the one listed at the bottom of post 741. I used it to send a thank you email never received a response but it was not returned either.

First I have heard anything about sports betting on an RCI ship. Hope someone chimes in with info. Good question.

First time we did this was on the Oasis. Prebooked for 4 and what a nightmare we had getting it straightened out. On the Navigator we waited and booked when we got onboard and it was so much easier.

We were on the Rhapsody last week of May and did not find the CL to be on the cool side. We did notice some noise from outside the lounge due to it being panels and not a floor to ceiling wall set up. The noise was not bad during the day but at night if you wanted a quiet cup of coffee or a place to read the CL is not the place.

It is my understanding that this is something they recently started. They did the same sort of breakfast on the Monarch a week earlier except there was no officer at the table.

I am pretty sure what you are mentioning is a top tier event and it only happened once during the cruise.

On ships without a dedicated Diamond Lounge they have a seperate area in the MDR for Diamond and above where they have a daily breakfast and you get the specialty coffees that are typically available in the lounge

On our B2B2B on the Navigator in December we did not receive the WOW cards during our initial check in. During the second week I asked about the WOW pin a bartender was wearing. He told me about the cards. I went to Guest Relations and they gave me the cards. From what I have read it appears each port may be a bit different. Funny how there can be more than one process for the same thing;) :confused:

Fun thread. Our first cruise ever was on the Ecstasy back in Aug of 2004. We had a waiter by the name of Wency (sp) who was very good. He was funny with loads of energy. Does anyone know if he is still on Carnival ships. Thanks

In the event you don't get an answer....you cannot wear short. Long pants or you don't skate.

Thanks for the info. DW booked the 4 day Monarch Cruise so we/SHE would have axcessto the Diamond lounge and events on the Freedom.

My mistake should have posted the location of the LA on the Freedom

The info is otherwise correct. The DL on the Freedom is quite nice. Enjoy your happy hour drinks.:D

I am sailing on the Monarch as an Emerald member. Three days later I will be on the Freedom hvaing surpassed the points for Diamond.

The rep at Royal told me to get in touch with the Freedom loyality Ambassador while I am on the Monarch.

So my question is:

Is the loyality Ambassador the same as the Diamond Concierge.

No, they are two different positions. Not sure of the location of the LA on the Monarch but it will be listed in the Compass. Doubtful your status will update. He/she will be able to give you the correct coupon book and put a Diamond sticker on your Sea Pass.

Print the voucher. Had an issue the first time we had this promo and did not have the voucher. Took some time to resolve. In the future when we had the promo we printed the vouchers and had no problem.

Looks like there is a whole lot of movement going on. It will be nice when it calms down and everyone settles in.

Can anyone tell me how to contact via email the Concierge for Freedom? I will be sailing on May 27th.

 

Thanks in advance!

 

Tim

Check out post 488. There are directions there.

Very strange. Are you 100% sure you booked with RCI and not a site that would lead you to believe it was RCI? What does you invoice say? Look like?

Quick question. Maybe It is here and I missed it if so sorry about that. Will probably get the premium non alcohol pkg. Where can you get the smoothies? Would they be available for most of the day? Thanks.