crcrtdho

Thank you for your share. It is a good lesson learned.

I just returned from a cruise vacation with Celebrity Ascent. Every thing was really nice until the last minutes, when I call Uber to give me a ride from Port Everglade (Florida) Terminal 25 to a nearby Enterprise Rent-A-Car. Somehow, I cannot be able to get into Uber in order to select the ride. I have been using Uber App for about 20-30 times during the last few years, but I never had that problem. A friend of mine in the vacation group suggested me to stop the connection, then reconnect it. I did that several times, still cannot get in for more than 10 minutes each time. Until a friend helped me by using his phone to order a Uber for me. The ride was charged to his account; then I reimbursed him. But when I got to the nearby Enterprise office, and tried my phone again. No problem. I can connect to Uber immediately from there. So, I believe the problem happened at Terminal 25 was not due to my phone, but may be due to the cellular service provider. Mine is Verizon, my friend’s provider is T-Mobile. Anyone in this Forum had the same problem as mine? If so, who are your provider? Thank you very much for sharing your experiences, and I am very appreciated any advice you would offer.