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lynneant

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Everything posted by lynneant

  1. I have run out of patience with this company. If I hadn't made my final payment I would take a lose and walk away. I have had a couple of issues prior to this but today is the proverb 'straw'. Yesterday I was excited to get checked in but of course I couldn't make it happen on line. It messed with the flight times and when I finally gave up putting them in and I pushed the check in button it said something like - can't do it try again later. After a couple of attempts I phoned for help and while Christopher was very nice he said try closer to your cruise. I'm excited and want to do it now as the email suggests I can. So today after trying to book a specific excursion online and not even seeing the choices I phoned again. This time I was told I had to get my travel agent to do it. Not sure what difference it makes, but somehow it does. This company is going out of its way to annoy people. Not sure what can happen on board that will make me think positively about the Explora line. Thinking this will be one and done. Back to RSSC. Sorry for the rant but thinking you tell how angry I am.
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