Tim Bloomfield. This is the full email we received.
13DEC2023
Dear Viking Guest,
Thank you for choosing Viking for your Italy, The Adriatic & Greece voyage. We would like to update you regarding your docking location in Venice.
You may be aware that the Italian government announced that all cruise ships, except small boutique ships, would be moved to alternate docking locations, outside central Venice, in order to preserve the Venetian Lagoon, which is a national monument.
Going forward, to support Venice in their goal of preserving the lagoon’s environment, all affected 2024 Viking voyages on your itinerary will now dock in Fusina (Venice) instead of central Venice. Fusina is approximately a ½ hour drive south of the Venetian Lagoon, depending on traffic.
To ensure you enjoy time in central Venice, shore excursions to Venice will be operated from Fusina. Additionally, a motorcoach shuttle will be available for guests who wish to explore central Venice independently. Schedules for the Venice shuttle will be available on board.
Fusina, (Venice) Italy
Fusina is the gateway to Venice — a wondrous patchwork of graceful piazzas, tranquil canals, artful footbridges, and Gothic splendor. This impossibly romantic place is made dreamier still by a serene gondola ride. To view its riches up close, walking is best. All things Venetian begin in St. Mark’s Square, where its elegant bell tower rings over the rooftops, and the Byzantine-Gothic St. Mark’s Basilica seems to preside over all. Beyond St. Mark’s and away from the crowds, Venice is a hushed and fascinating city to explore, with medieval echoes marking your every step.
Guests with Viking Air or Transfers
If you have Viking Air or have arranged a transfer with Viking, you will be automatically transferred between the Fusina docking location and the airport or your extension hotel for embarkation or disembarkation.
Independent Travellers (Guests travelling without Viking-arranged air or transfers)
If you are embarking in Venice, please direct your driver to take you to the Venice Cruise Terminal (Stazione Marittima) to drop off your luggage. From there, Viking will transfer you to the ship in Fusina. Guests cannot go directly to the ship—you will be redirected back to the Venice Cruise Terminal.
If you are disembarking in Venice, please direct your driver to meet you at the Venice Cruise Terminal (Stazione Marittima) where you will pick up your luggage.
Please know your experience is important to us. We apologise for any inconvenience this change may cause. However, we hope you will join us in being supportive of Venice’s efforts to preserve the historic lagoon area for all to enjoy. You will see these changes reflected in your booking, in My Viking Journey, and on our website at a future date.
Should you have any questions regarding this update, please contact Viking Reservations at reservations.anz@viking.com or call 138 747 (AU) or 0800 447 913 (NZ), Monday through Friday, 9:00 AM to 6:00 PM, AEST.
We look forward to welcoming you on board in the coming year and wish you a wonderful journey.
Sincerely,
Viking