Lisa Lutoff-Perlo
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Posts posted by Lisa Lutoff-Perlo
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Hello!
I'm so glad I am getting so many questions about the reveal of Celebrity Apex! We can't wait to start sharing more information about this special new ship, which is the sister ship of Celebrity Edge with few differences. We will be sharing more in the next couple months.
Thank you and have a great rest of your day!
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Hello!
We love celebrating our guests at Celebrity! Just let the Cruise Director or maitre 'd know, or you can check out our celebration package here https://www.celebritycruises.com/gifts
Thank you and have a great rest of your day!
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Thanks for your question- I wish I had a better answer but as you know, we do not have any influence over the exchange rate and variance from country to country as this varies from day to day. But I do appreciate your asking!
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Hello!
We are always looking for opportunities to expand our destination footprint. Returning to Labadee is something we are strongly considering.Thank you and have a great rest of your day!
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Hello!
Our guests and crew enjoyed the Pink Ribbon event very much and we honor breast cancer survivors year round. We will consider bringing it back, thanks for the question!Have a great rest of your day!
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Hi Carnavale and everyone, I personally use the laundry services every time I'm onboard. This is a good question, although there are laundry services onboard each of our ships, I will ask the team to look into the possibility of offering some sort of laundry package. Thank you!
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Hello!
Our food & beverage team ensures we offer a wide variety of choices to guests, including caviar. We still serve caviar, when available, at Murano Restaurant, Luminae Restaurant, and Raw on 5.
Thank you and have a great rest of your day!
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Hello!
We are always in search of the most qualified and talented team members for every department on-board. In additional to any prior certifications, our sommeliers also go through additional training with our team to ensure they are familiar with our extensive wine selection and techniques.Thank you and have a great rest of your day!
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Hello!
We have been going through the necessary regulatory process for Celebrity Xpedition and this is taking longer than anticipated. Please continue to check the website for updates over the coming weeks and months.
Thank you and have a great rest of your day!
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Hi!
With ships being designed so far in advance, we do not currently have an LNG ship on order. However, if we have the opportunity to design a new series of ships LNG will definitely be a strong consideration. Thank you for your question!
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Hello Cool Cruiser,
In our onboard sustainability efforts, we try not use paper whenever possible onboard whenever possible. I will pass your comment along to the team and see if perhaps we can do a directory on the app to make it accessible. Of course, the stateroom attendant can also assist when possible.
As for the beverage packages, there are packages available for any need or budget and of course, you are welcome to purchase a la carte.
Thanks for your comments and question, have a great day!
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Hello!
We are working on new deployment opportunities now and will take this suggestion into consideration. Right now, there are no plans for a 14-day Caribbean cruise.
Thank you and have a great rest of your day!
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Hello!
The transit of the Panama Canal is quite a special sailing. But unfortunately, there are no current plans for a Solstice class ship to do this sailing.
Thank you and have a great rest of your day!
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Hello!
We invite suite guests to enjoy complimentary drink offerings in the Retreat Lounge as its own venue. The Retreat Sun Deck is a separate venue and operates independently.
Thank you and have a great rest of your day!
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Hi everyone, We are so proud of our efforts in this area in the last four years. It started with the appointment of Captain Kate and has continued ever since. We have raised the men/women ratio on the bridge from 3% to 22% with everyone's support. We want to attract women into the maritime industry and with all of the new ships coming into the cruise space, there are plenty of opportunities! We have found that there are many misconceptions by women in maritime about working onboard cruise ships, and we are trying to change that perception and encourage qualified candidates to apply. This initiative has not only affected the female crew enthusiasm onboard, but also the men. I can't tell you how many male Captains and officers have told me that it has made them better at what they do and great to have role models to their daughters. We will keep going in this direction and I am so proud of our team! Thank you for your ongoing support! llp...
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Hello!
Guests have been enjoying Le Petit Chef since we launched it onboard Celebrity Edge. While we are adding this unique culinary experience to our other ships, we do not have any current plans to bring back Qsine as a dining venue.
Thank you and have a great rest of your day!
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Hello!
We currently offer all of our AquaClass guests complimentary welcome bottled water on each first day of the sailing. We will certainly put this concern into consideration, especially while we continue our efforts to reduce single-use plastics. You can read more about our amenities for AquaClass here: https://www.celebritycruises.com/things-to-do-onboard/staterooms/aqua-class-stateroom.Thank you and have a great rest of your day!
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Hello!
Thank you for your compliment! There is something for everyone and we look forward to welcoming you on-board again soon!Thank you and have a great rest of your day!
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Hello!
On the Edge-series ships, there are a many varieties of staterooms to consider based on your preference. There are regular verandas as well as Infinite Verandas on-board. https://www.celebritycruises.com/edge/accommodations/verandas/Thank you and have a great rest of your day!
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Hello,
I’m sorry to hear this. With different regulations in different countries, it is challenging to implement universal policies- especially when it comes to prices with different currencies and governance. We want all of our customers to feel valued and have the best offers we can for the amazing cruise experience we offer - no matter where you call "home" in the world.
Thank you and have a great rest of your day!
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Hi Olive and everyone, good question
Guests traveling solo have become a big trend in recent years. We have responded by offering more single-staterooms onboard Celebrity Edge, and on future ships, than on any other ship in the fleet. The feedback has been fantastic and are always exploring other ways to respond to the needs of solo-travelers. On Edge and new ships coming, a single traveler does not have to pay a 100% supplement due to the solo-staterooms.
Our team is always exploring other ways to respond to the needs of solo-travelers. I will make sure to share your request and comments with our team.
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Hello!
We do not currently have plans to add a new tier between Elite Plus and Zenith. We do, however, appreciate the effort and dedication that it takes to move between our top two tiers. For that reason, we are looking into different ways to keep Elite Plus guests motivated on their way to Zenith. We also often run bonus point offers that allow members to earn extra points for certain sailings and activities like booking a back-to-back or using Flights by Celebrity. Keep an eye out for those to help boost your point balance.
Thank you and have a great rest of your day!
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Hello!
We do not currently have plans to add a new tier between Elite Plus and Zenith. We do, however, appreciate the effort and dedication that it takes to move between our top two tiers. For that reason, we are looking into different ways to keep Elite Plus guests motivated on their way to Zenith. We also often run bonus point offers that allow members to earn extra points for certain sailings and activities like booking a back-to-back or using Flights by Celebrity. Keep an eye out for those to help boost your point balance.
Thank you so much and have a great rest of your day!
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Hello!
We do everything we can to assure that a modern luxury vacation is accessible to ALL of our guests. From wider doors to wheel-in showers and autism-friendly experiences, all ships are compliant with the highest industry standards. For specific special needs, go to https://www.celebritycruises.com/special-needsThank you and have a great rest of your day!
Challenging Cornelius Gallagher
in Celebrity Cruises President and CEO Lisa Lutoff-Perlo - invites you to #CrewUpWithWomen READ ONLY (2019)
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Hello!
Chef Cornelius Gallagher and his culinary team are always coming up with unique, creative and distinct menu choices for our guests. They revisit the menus on a rolling basis including both Main Dining and Specialty Dining while also coming up with new culinary concepts all of the time. Any new menu items offered are complimented by the favorites that our guests have come to count on being on the menus. If you have a specific request, please let the server know when you board to see what might be available. I will make sure to give the team your feedback!
Thank you and have a great rest of your day!