masonchar

Thank you!!

No, that cabin is gone. And a supervisor checked to see if there was anything comparable left, and there is nothing.

Thank you

Yes, good idea. Going forward, I think we will do that.

I can try that!

Called again today. Spoke to the supervisor. Was told another 24 to 48 hours ..... but not to expect anything

So am I. Was supposed to get a call back by last night. Never happened. Guess I have to get on the phone again today.

I had no idea it was a 4 person cabin. If the person who booked the cabin for me back in January told me it was, and that I might get bumped, I wouldn't have booked it

NO.... was told I would hear back last Friday. Will try again on Monday 😞

Where would I find this phone number?

I have called - 7 times actually. A supervisor said they are doing an investigation and will get back to me. And, I know, my original cabin is gone.

There is nothing left from what I can see.

I will do an update when I hear back. They said 48 hours ... so we will see

UPDATE: 7 calls later and hours spent waiting on hold - - I finally spoke to a supervisor(???) He said they would launch an investigation and get back to me in 48 hours. Okay....sure

I just finished my 5th phone call to Princess. Have spoken to 4 different people. Each person telling me in 1 or 2 hours a supervisor will call. This has been going on since 9am.

Thank you everyone for your replies. I am still waiting for a call back from the supervisor. It's annoying, because when I booked, they knew there were only 2 of us. I was never asked whether I wanted to be put on a list for an upgrade either. The cabin I had is showing as available on the Princess website, so, obviously nobody has booked it yet. And there are no other cabins with an obstructed view that I would consider. If they had told me when I booked it that I might get bumped I would not have taken it.

I have a call in. Person who answered couldn't help me. Waiting for a supervisor to call back

We were in OZ and now in OY - but it is right next door to the original cabin

We booked directly with Princess

I booked a 14 day Alaskan cruise directly with Princess back in January. Final payment was three days ago. We couldn't afford an oceanview cabin or better, this time around. But, we decided to book an obstructed view cabin. There weren't many left, but we found one with a pretty good view. ( I used a website that shows pictures of the views). Last night I got an email saying they are moving us to a cabin beside the one we had booked. They said the reason was that the one we booked could accommodate 4 people and there are only 2 of us. The new (they call it an upgrade) does not have as good a view. The one we had booked was between two tenders. The new one is blocked by the front of the tender. We aren't happy about this change at all. Before I get on the phone today, is there anything I can do?

Thanks wolfie 11!

Thanks for these suggestions. I think we will explore other options (other than Anchorage) as recommended by others. When I booked the cruise (with Princess), it was not called back to back. I booked it as a 14 day cruise from Vancouver to Vancouver. So, not sure if that makes a difference.

I do have one booked from Avis. Thanks.

We get in just after midnight (12:30am) Would pick the car up between 8:30 and 9am, and return it around 6:30pm. Ship leaves at 8pm. So, we will have at least 9 hours or so. But, I understand comments regarding the tunnel and congestion on the highway. Thanks everyone.

Thanks Glaciers. Unfortunately, the tide schedule says "tiny". But yes, I am beginning to realize that the journey will be more interesting than the destination. Thanks!