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Cruise Critic Community


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    Outdoors, beach, fishing
  • Favorite Cruise Line(s)
    Don't know (been on Carnival and Princess)
  • Favorite Cruise Destination Or Port of Call
    Don't know (been to Alaska and Caribbean)

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  1. Heard the ship got a new coat of paint! Keep us updated on the voyage.
  2. Companies do appreciate the customer that simply believes any vague statement released by the company...especially those customers willing to advance interest free loans for undetermined periods or worse. PS: How a low paid cocktail server might have treated you onboard a Princess ship is very unrelated to decisions of high paid company management. Perhaps asking the employees of the Princess ships how they have been treated by the company throughout this ordeal might be helpful?
  3. Featured story on CNN Travel. Perhaps Princess has the attitude that any press is good press? https://www.cnn.com/travel/article/cruise-refund-cancellation-coronavirus/index.html From the story: "Hayden says she chased up the cruise line three weeks after the refund request as she hadn't heard anything and was subsequently told by Princess Cruises she should expect to wait 30 days. A month later, Hayden had heard nothing further. She checked in again and was told 60 days. Fast-forward to end of June, and Hayden says it's been 99 days and counting. She's received her credit, but her cash is nowhere to be seen."
  4. What is the logic here not to involve Capital One if you have been waiting for almost 90 days? Did you contact Capital One or otherwise investigate any deadline you might have to file a credit card dispute? I just don't see why some would be so willing to advance interest free loans to a cruise company or otherwise risk their significant payments to the worse case outcomes (bankruptcy, etc..). But then I suppose some willingly provide the US Treasury with significant interest free loans every year so they can get a 'refund'.
  5. This is heartbreaking. It doesn't appear that Princess has any concern for you or your family.
  6. Executives are paid well and they take the job knowing that ultimately they take responsibility for the decisions good and bad. If an executive does not want their name drug through the mud, they ought to consider a different position and pay level.
  7. Yes, they are easily distinguished. In the scenario you proposed, the builder actually performed under the contract by completing the build albeit with delay. In the scenario posed here, the cruise company never performed its obligation under the contract (i.e. providing a ship to passengers to cruise the oceans with port stops). A building contract is ONLY going to obligate the purchaser to pay for the home if it is actually built. If the builder decides not to build the house (or is otherwise prevented from building the home), then the builder is not entitled to just keep whatever payments had already been made. In the scenario you posed, baked into the builder's contracts will be clauses dealing with building delays and liabilities that might be associated therewith. These contracts typically provide that builders will be on the hook for any actual damages if the home is not built (such as amounts paid for the home build) but may be relieved from liability for any consequential damages (such as amounts that a buyer may have to pay for a hotel due to building delay). Under no circumstance can the builder just keep the money already paid because the builder cancelled the home build. Here, the cruise company CANCELLED the cruise. The cruise never took place and thus the cruise company never performed its obligation under the contract. The cruise company is not entitled to keep the benefit of the bargain (i.e. the cruise payments) for a contract that it never performed. Yes - stuff happens but that is called the risk and cost of doing business. As a company, it is not right nor lawful to keep money that was paid for a service that was never provided.
  8. At least you only stand to lose about $3500. Many on here who have zero shares could lose more.
  9. Glad you got most of your money back! Surprised that some are re-booking so early in the process. I hope it works out for you and that Princess is able to deliver... I also see a lot of colleges releasing revised proposed schedules for next academic year that get rid of fall and spring breaks (apparently not wanting persons to travel and then come back to campus). Will be interesting to see if secondary schools follow the same pattern.
  10. Good point on the third party. These are often called ‘escrow agents’ and used in just about every industry but cruising for some reason. When you buy a house, you don’t give the deposit to the seller until closing rather it goes to a third party.
  11. Just to be clear - there is nothing stated as fact in the post as to what Princess will/won't ultimately do. As indicated, that is anyone's guess and probably depends upon vaccine/science advancement to an extent as well. However and subject to exceptions, the law generally allows a subsidiary to file and receive a bankruptcy discharge separate and apart from a parent corporation. Whether it makes sense for a company to do so is going to come down to a lot of factual issues (i.e. how is the debt structured, what are the liabilities or potential liabilities of the subsidiary versus the parent, what is the function of the subsidiary, etc...) If a parent company could not escape the liabilities of a subsidiary, there probably would be little reason to form subsidiaries in the first place . Here is a nice article discussing general corporate concepts and the exceptions to the general rule from a Washington state common law perspective (i.e. the instances when a parent could be liable for the acts of a subsidiary): https://www.invigorlaw.com/when-can-a-subsidiary-create-liability-for-a-parent-entity/ . And a quote from the article as to the general rule: “It is a general principle of corporate law deeply ingrained in our economic and legal systems that a parent corporation (so-called because of control through ownership of another corporation’s stock) is not liable for the acts of its subsidiaries."
  12. There have been multiple lawsuits filed in California federal courts against Princess and I believe including one class action. Being that they were filed in March and April, my guess is that those cases are still at the Motion to Dismiss stage but those who are really curious can check the status of those cases at https://www.pacer.gov/ for a fee. Courts have really been slowed down and in some places came to a halt the past few months. Here is an older article: https://www.nbcbayarea.com/news/coronavirus/grand-princess-passengers-sue-for-alleged-negligence-in-coronavirus-exposure/2270081/
  13. Yes, thank you! Individuals should always contact their own credit card companies for any questions regarding the terms of their individual card.
  14. Whoa! This is definitely not accurate and is going to be card dependent. Many banks/credit card companies have limited chargeback obligations for the 'financial insolvency...of a travel supplier'. The question on those cards is what is financial insolvency and when is it determined. Is it determined from the time that a company announces 'the ability to continue as a going concern' or from the time of actual bankruptcy filing. I tend to view it as the former rather than the latter. https://thepointsguy.com/news/chase-trip-cancellation-interruption-changes/ Yikes! Please don't give broad stroke legal advice in this thread that may or may not be accurate for any individual person. I'm trying to keep it informative without misleading anyone.
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