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smogfarmgirl

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About smogfarmgirl

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  1. Same issue here. I’d take the FCC if I could get the same cabin category. It’s nearly double for a similar sailing for us...and there is availability so I’m tired of hearing the “well the popular cruises are already very full” etc. So let us fill them! Otherwise no way they’re keeping my money.
  2. And next week. We’ve spent money we can’t get back, cancelled gigs, etc. They should have decided this earlier, or given something like Princess did. Show us they actually care.
  3. This is the thing that’s going to make me mad. Transfer people to a similar cruise with what they had. Don’t try to charge me the new rates after all this. Just give me what I already paid for.
  4. A couple weeks ago, someone on the chat told me that I could not order new luggage tags for my new stateroom, even though we were over three weeks out. I did them online, LOL. The people on the chat do not have good information often times.
  5. Well they’re wrong. Check Celebrity’s site.
  6. They also should have announced what those with cancelled cruises can expect to receive, as all the other lines did.
  7. Odd that every other company released that information along with their announcement… What’s up?
  8. It’s posted on Celebrity's site and says RCI LTD, so I think it’s pretty safe to say yes.
  9. Wish they had made an awesome offer like Princess did - would have made it more likely for Celebrity to stuck with a great offer like theirs.
  10. Since yesterday add AIDA, and just now, Costa: https://www.cruiseindustrynews.com/cruise-news/22596-costa-to-pause-all-cruises-until-april.html
  11. Absolutely. This is literally the least they should do to take care of customers. Fain talks building trust: https://www.cruiseindustrynews.com/cruise-news/22594-fain-tough-week-advises-agents-to-build-trust-with-clients.html If you don't AT LEAST give people the same thing they booked, you're not handling the situation in fairness to customers at all.
  12. Add Costa to the list: https://www.cruiseindustrynews.com/cruise-news/22596-costa-to-pause-all-cruises-until-april.html
  13. Same here - unfortunately, that's our vacation money for the year. COVID-19 is hitting both our jobs hard, and there will be no money to pay for another vacation. This was already our first vacation in 5 years, and now it's looking like it's probably gone, since no one can get things organized to let something reasonable happen if someone gets any kind of illness on board. Disappointed doesn't begin to cover it.
  14. I saw that...not really assuring to me. Doesn't sound like they're planning to cancel or offer anything better than FCC, which as discussed in another thread, is not cutting it with prices sky-high. They're asking for nearly double for my same cruise on a different date. Feels like extortion - we'll keep your money, and you can use it to rebook a cruise - but we're charging you MUCH more for the same thing. Only way that really works is to offer the same thing already books - most similar itinerary, same cabin class, same perks.
  15. Nor I. It feels like extortion...more money for the same cruise. Instead of money spent, they should just give us a credit for the same everything on a later date.
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