I plan to travel with Costa Cruise on this Apr. But my itinerary has two ports of Italy, Bari and Venice. I demand a refund or credit to Costa Cruises as I will not put in risk the safety of my whole family. I have already contacted travel agency, but there was no flexible cancellation policy in Costa.
Many other companies introduced flexible policy(full refund, full credit, change the schedule in 12~15months ). But, where is Costa Cruises? I cannot find this name in the list(https://www.cruisecritic.co.uk/news/5151/).... Anyone who know the change or update of cancellation policy of Costa Cruises?