My husband and I were also booked on this disastrous voyage. First off, I KNEW that there was going to be something up with Cozumel, and this was well before the penalty phase. When I talked to the shore excursion desk, they said there were 8 ships scheduled to be in port and that was too many. They had deleted all shore excursions bookable for Cozumel...so I just figured they would either stay at sea or substitute something like Costa Maya or Playa del Carmen. So AFTER the penalty phase, they do this horrible and nearly total port change. They took away Antigua and Tortola along with Grand Cayman and Cozumel. They substituted full days in St. Kitts (just was there) and Montego Bay (just was there). They chopped San Juan to an arrival of 11am so now you can't get to the rainforest so that killed that port and added St. Thomas from 7am to 2pm...I'm not a shopper and that doesn't leave enough time to get over to St. John to snorkel. So I also lost $1156 with my 25% cancel fee..and they really only gave you like a weeks notice before it went to 50%. I was shocked to read many of the replies that say that this is normal for NCL. I cancelled my other cruise (another $150 down the drain) and will NEVER cruise with them again...and I go back with them from when they sailed the Norway. Why would anyone spend $7000 to go to places you have no desire to go to. SHAME ON THEM!!!!!
