Having sailed a total of over 55 days, and 28 previous on NCL, I would have to say that was the worst ship I have sailed on. From the inexperienced crew. One guy was putting labels on a drink machine and he clearly didn't know english. To the toilet not working. I finally gave up and used the one by the elevator. Even the safe took three different people to fix it. So trying to get my money back for a $279.00 rebooked flight would not be surprising. Yes I also got the same card and number from desk. Much more but rehashing it just makes me mad.