Doubt151

For an Ocean Ready password, are you supposed to use the same one you use for accessing your acct at Princess.com? I made up a different one for Ocean Ready than my regular one and now I can't get into anything. I'm so low-tech !

Additional disappointments that embarrassed me on my daughter's 1st-time Princess cruise (Ruby to Alaska 6-26-23). ....... Re terrible ROOM SERVICE I already mentioned.....I spoke with at least 3 other passengers who all said their room service order either took 2 or 3 hrs, or never came at all. Our disappointment with it was when we ordered by phone. Whenever we ordered by hanging out the room service breakfast order on the door knob, it came on time. Re BUFFET SERVICE. There were waaaaay too few waiters. We almost always had to fetch our own drinks, and often had to look on 7 or 8 occupied tables before we saw any rolled up napkins with silverware. Re PRINCESS TOUR IN PRINCE RUPERT: My daughter and grandson went on the guided Princess forest hike. I forget the official name of the tour. They said it was beautiful, but afterward their whole group had to stand for over an hour waiting for the bus to bring them back to the ship. The bus driver told them there were not enough buses. There was no PUB LUNCH and no AFTERNOON TEA (unless I somehow missed notification of them). I had built up the kids' club in my grandkids' minds. There were so many children onboard that the clubs were like chaotic zoos. Stressful to even be on that deck. My grandson only attended for 30 min (for the junior ranger event in GBNP) the whole 10 days. My granddaughter disliked the crowds and never went after checking it out the 1st day. Also, after hearing some mention on the safety video about how the camp counselors would TRY to reunited the kids with their families during an emergency, my granddaughter got scared and decided not to risk being separated from the rest of us. OK. I will stop complaining now.

I just had a similar experience on the Ruby (the trip with the dock crash). It was my 40th cruise (36th on Princess) but the 1st for my daughter and her kids (10 and 8). I was so excited for them to be impressed. Embarkation in SF went smoothly. DISAPPOINTMENTS: 1. The 1st night, we ordered room service for both our cabins (side-by-side balconies on the oh-so-handy Lido deck). The order for my cabin came in a timely fashion. Dau told me to go ahead and eat while they waited for their order. After waiting for 30-45 min after I had eaten, we called Room Service and were told the rest of the order was "on its way." We waited another 30 min but it NEVER did come. The kids started to cry, so we just went to the buffet. 2. The hair dryer kept shutting itself off. Cabin steward was able to get a new one. 3. The safe didn't always "recognize" that I had pressed a key, even though it would beep during the press. Its handle was a piece of folded up duct tape. 4. Total chaos at the Salty Dog grill poolside. Slow lines of 15 people. At front of the line we were given pagers, then had to wait another 10 to 30 min. Some of them did not even work.. People were getting very angry. 5. The production show Stardust needs to be retired ASAP. IMHO it is lame and dated. Even my daughter (a dance studio owner/dance teacher) rolled her eyes at it. 6. One of our Princess tours was for 9:20 AM. Instead of having us gather in the theater or other indoor location, the tkt said to meet ashore. The problem was that thousands (it seemed) of passengers were already lined up to disembark at 9:00. The line snaked around and around and was slow and frustrating. No sep line for those with tours. 7. Cabin steward said service would be 2 x per day, but often the "first" service did not happen until after 6:00 PM. I told my dau that if this had been my 1st Princess cruise, it would have been my last. ON THE POSITIVE SIDE, the food was really good, especially in the buffet. The kids loved the pools and were not bothered like I was by the broken tiles we saw in 4 or 5 areas. The production show Colors of the World was fun. We did not feel or hear the dock crash. We did not even know about it until after we got home.

I just had a similar experience on the Ruby (the trip with the dock crash). It was my 40th cruise (36th on Princess) but the 1st for my daughter and her kids (10 and 8). I was so excited for them to be impressed. Embarkation in SF went smoothly. DISAPPOINTMENTS: 1. The 1st night, we ordered room service for both our cabins (side-by-side balconies on the oh-so-handy Lido deck). The order for my cabin came in a timely fashion. Dau told me to go ahead and eat while they waited for their order. After waiting for 30-45 min after I had eaten, we called Room Service and were told the rest of the order was "on its way." We waited another 30 min but it NEVER did come. The kids started to cry, so we just went to the buffet. 2. The hair dryer kept shutting itself off. Cabin steward was able to get a new one. 3. The safe didn't always "recognize" that I had pressed a key, even though it would beep during the press. Its handle was a piece of folded up duct tape. 4. Total chaos at the Salty Dog grill poolside. Slow lines of 15 people. At front of the line we were given pagers, then had to wait another 10 to 30 min. Some of them did not even work.. People were getting very angry. 5. The production show Stardust needs to be retired ASAP. IMHO it is lame and dated. Even my daughter (a dance studio owner/dance teacher) rolled her eyes at it. 6. One of our Princess tours was for 9:20 AM. Instead of having us gather in the theater or other indoor location, the tkt said to meet ashore. The problem was that thousands (it seemed) of passengers were already lined up to disembark at 9:00. The line snaked around and around and was slow and frustrating. No sep line for those with tours. 7. Cabin steward said service would be 2 x per day, but often the "first" service did not happen until after 6:00 PM. I told my dau that if this had been my 1st Princess cruise, it would have been my last. ON THE POSITIVE SIDE, the food was really good, especially in the buffet. The kids loved the pools and were not bothered like I was by the broken tiles we saw in 4 or 5 areas. The production show Colors of the World was fun. We did not feel or hear the dock crash. We did not even know about it until after we got home.

YAY. After reading your Princess postings almost every day for years, I finally figured out how to be a poster. I leave in 3 days for my 40th cruise (Alaska for the 6th time). I've cruised 35 times on Princess + once each on HAL, Fred Olsen, Carnival, and Royal Caribbean. I live 45 minutes from SF, so maybe I can be helpful to people who have questions about the SF port.