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SwapSeasons

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Everything posted by SwapSeasons

  1. @trinitygirl have a fabulous cruise in August. Afterwards, would you mind letting us know how you went regarding this issue please?
  2. Thanks @trinitygirl, yes, I understand all of this. My response was to Rickays who said they still see the option to pre-pay gratuities even on an Australian cruise. I wanted them to know that I don’t see this option for my Australian cruises booked with Princess.
  3. Is this with Princess Cruises? I have 3 Princess cruises booked. The first is Australia ports only, the 2nd is Australia/NZ, and the 3rd is USA. Only the USA cruise has an option to pre-pay gratuities.
  4. Based on what we’ve learned from Rickays, my suggestion to you @Taykee1 is, if your cruise hasn’t yet started, call Princess and get a refund of your pre-paid gratuities, before you leave Australia. Personally, I wouldn’t give an explanation, just say you’ve changed your mind about pre-paying.
  5. Excellent. Hopefully Princess will now fix the bookings in our online accounts, so that cruisers from Australia (going to USA) don’t still see the option to pre-pay gratuities when they’ve paid the Princess Plus fare. It feels like a trick to pay even more than we need to.
  6. Thanks @rickays this is fantastic. Has anyone else been successful asking service desk onboard to enter a code to fix this ie Australians paying Princess Plus fare to also have gratuities included?
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