Ok, I don’t believe what happened, but I think there has to be a simple explanation. We are NCL platinum cruisers and recently booked a 10 night cruise. At 125 days out I called and made 4 speciality dining reservations for a table for 2 - Great times, 7 or 730.
We told another couple that we were going on this cruise, they are princess cruisers, and they decided to join us. I called the platinum number to see if I could add them to our dinner reservations, from 2 to 4 people, we are 110 days out. The time’s available for 4 people per the reservation assistant were much earlier or later than 630- 730. 5,530, 8,8:30, 9. She suggested that they call themselves and get a table for 2 at the same times as us and we can ask at the restaurant to combine tables when we arrive - I told our friends that. He went on line and was able to book tables for 4 for the exact times I had our reservations. Even when I looked online I could not see the times open that he was seeing and that he was able to get. I am in a balcony and he reserved an aft suite.
Are dinning reservations allocated by cabin category’s? Why couldn’t the platinum customer service rep not see what my friend was seeing online ? Something fishy is going on …
in any event, we now have tables for 4 at our preferred times for our cruse thanks to my first time NCL cruiser and not my platinum status. I will cxl my existing reservations for others to snag. Just confused as one of the nights is my DWs B day and I told the agent that and still, no help from the desk.