Hi, I was on NCL Epic this past week.All of my families luggage never made it on the connecting flight to the cruise.We had no clothes or toiletries for almost 2 1/2 days till we reached our first port.NCL booked these flights for us,I originally asked for direct flights and they read off their policy to us instead.I found out on the cruise that some couples had direct flights from the same area as us.We we’re told that we would get our luggage on the ship at almost every port but that never happened.The airlines sent the luggage to France for NCL to pick up and they failed to carry that out also. I understand it is a rough year to travel but all of my flights were delayed and one flight we were told was canceled…handed a food voucher/new flight tickets and a hotel voucher.We found out later the flight was not canceled but we were bumped off.
My Question is how do I kindly explain this to NCL and The airlines for reparations? I had to spend a small fortune and a good part of my cruise buying clothes and toiletries instead of being on vacation.Thank You P.S. I am home and my luggage is still Missing.