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munson1

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Cool Cruiser

Cool Cruiser (2/15)

  1. I posted this question to the community with the understanding that the responses I would receive would be from others that have gone through the same issue and would be able to provide me with insight to help me and possibly others in the future.I was not expecting someone to question my every single detail and try to pour salt on a wound.Obviously you have not been down this road with having your luggage mishandled and have nothing add to a positive resolution.I am looking for answers not questions.
  2. Are you a troll that works for the cruise line?
  3. From what I gathered from baggage claim at the airport the Cruise lines and airport worked hand in hand to make a best effort to deliver the luggage.With that said the airline delivered my luggage to a port both NCL and The airline agreed on.If I was told NCL was not going to get my luggage then I may have paid for a cab from the port to get my luggage.Has this ever happened to you? As$
  4. The airline made an attempt to fly it to one of our ports of call and NCL customer service on the ship promised us that they would pick it up ….that never happened…now my luggage is in 2 separate countries.This is why I feel they are also responsible.I want to write them a letter (nice one) to explain their faults and see if they can do something for us.My trip was partly ruined.
  5. The airline sent the luggage to one of our ports during the cruise and NCL failed to pick it up and bring it to us.Now the luggage is 1/2 in Barcelona and 1/2 in Nice France airports.This is why I feel they are partially responsible.
  6. We had 1 carry on with “back up clothes “. When we went to check in our luggage they strongly suggested we check in the carry on.I know better now to keep my carry on with me.
  7. Hi, I was on NCL Epic this past week.All of my families luggage never made it on the connecting flight to the cruise.We had no clothes or toiletries for almost 2 1/2 days till we reached our first port.NCL booked these flights for us,I originally asked for direct flights and they read off their policy to us instead.I found out on the cruise that some couples had direct flights from the same area as us.We we’re told that we would get our luggage on the ship at almost every port but that never happened.The airlines sent the luggage to France for NCL to pick up and they failed to carry that out also. I understand it is a rough year to travel but all of my flights were delayed and one flight we were told was canceled…handed a food voucher/new flight tickets and a hotel voucher.We found out later the flight was not canceled but we were bumped off. My Question is how do I kindly explain this to NCL and The airlines for reparations? I had to spend a small fortune and a good part of my cruise buying clothes and toiletries instead of being on vacation.Thank You P.S. I am home and my luggage is still Missing.
  8. That’s Awesome!!!!! Enjoy!!!! I’m 3 days out and no accepted bid.
  9. I put my bid in for an upgrade .The room I bid on is now sold out.When the room was available the let’s get you upgraded on my log in page disappeared after I upped the bid.Now the rooms are sold out and the “Let’s get you upgraded “is back.Anyone else have this happen?
  10. I’m assuming you’re on the Epic. Depending on what site you look at there may be 1 or 2 left or none.I saw the Haven H6 available and 5 minutes later poof it was gone.
  11. Thank you!!!!!! I had the wrong form, I just started the FCS form from the link you posted. I originally filled out the Non EU form (that was $65.00).
  12. Did you have to pay $65.00 for the form or am I looking at the wrong forms?
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