Anyone able to select arrival time for RC Harmony of the Seas for July 3rd 2022? I was told arrival times would be available today (also got a reminder email) by one customer service agent and they are not. I’ve tried online, multiple browsers, in app, deleted and reinstalled the app, changed passwords, cleared history, every combination and permutation I can think of. Customer service has given 3 different answers ranging from “Show up at the port and hope they let you in” to “there must be a problem with your specific account” to “The port may not have confirmed entry times yet, keep checking back” to “The system is overloaded.” So to help determine if it’s our accounts or Royal’s system problem - has anyone been able to select an arrival time for that sailing? Much appreciated! Been getting the run around and nobody seems to have the power to solve/escalate - knowing if other cruisers have access helps us when talking to customer service.
