rodiond

The ship and the crew was great, the entertainment were and food also very good - no complains here. Unfortunately we got unlucky with the weather - it was rainy, cold, and foggy all the way (end of June). I was expecting to see mountains, icebergs, and snow for the duration of the cruise but I guess my expectations were too high 🙂

We did go to Mendenhall but it's a different experience. Also, based on pictures I assumed that it's not as big as Dawes.

Is it not the right observation? at least that's what I saw around me late in the evening 🙂 Not everyone, of course, but a fair number of people.

What about sending an emergency boat instead of a helicopter - is it an easier option?

Thanks a lot for all the responses. Just to clarify, I don't "complain" about diverting the ship for medical emergency - it's totally understandable. It's more about the companies handling of the situation. Also, since it's my first cruise, I was a little surprised that a medical emergency creates a force majeure type of situation. I would assume that medical emergencies happen quite often on cruises (especially given how drunk everyone is) and they should be planned for.

Thank you for the information. I understand that this was probably not their call. But missing the glacier in a cruise called "Glacier Cruise" is kind of a disappointment to put it mildly 🙂. I am also surprised they didn't decide to change the itinerary for the rest of the cruise to make sure the glacier is covered. Anyway, if that's normal, I'd probably stay away from cruising since a trip can get affected so unpredictably.

We've been sailing on a 7-day Alaska Glacier Cruise with Royal Caribbean and there was a medical emergency when the ship was sailing from Skagway to the main attraction of the cruise - Dawes Glacier (somebody on the ship fell really badly). For some reason the crew decided to rush the whole ship to the nearest port (Juneau) instead of sending a helicopter or an emergency boat. As a result, they announced that we had to skip the glacier. Royal Caribbean refused to compensate us for this change of plans because it was a medical emergency. So my question is - is this normal? I would expect the likelihood of this kind of an emergency to be pretty high for a 5000 person cruise so they must plan for it. Is there a way to get some kind of compensation? Thank you!