Let me start off with not my first cruise, but it was the first, and now LAST for my husband. We were celebrating our delayed honeymoon and my husband's birthday, and it was a disaster! Stay with me. On the first full day on the ship our toilet backed up and sprayed #2 water all over our bathroom (yes, my husband used the toilet that morning). My bathroom was completely unpacked. The guest service staff REFUSED to move us or properly clean our room, laughed in my husband's face when he asked for a toothbrush, and only on day 4 did they move us when I made a stop to medical and he demanded to speak to the public safety officer. Yes, you read that correct- by day four I was exorcist style out of both ends, but don't worry, my husband was 12 hours behind me. We remained sick for the remainder 4 days of our cruise and back at home. And medical? You can't get a TUMS without paying 150 dollars to see the doctor. Another passenger came in while I was waiting with her son- in a FULL allergic reaction. Do you know what they did? TURNED HER AWAY. Pay 150 or else. No medical for purchase on the ship. Seriously, this is the TIP of the iceberg. Did I leave a survey? You bet. Have they contacted me? Absolutely not. PEOPLE- bottom line: overpriced, under serviced, miserable employees, and even worse; horrific experience.
