Hi guys! This was our 5 trip on ncl and recently had not such a great trip. It all started when they “upgraded” me to a room right over a bar. Needless to say a sleepless night after long day of travelling. Things got even worse from there. I tried emailing guest services and my email got a generic response we are sorry but please come sail with us again type reply. This is not adequate and I want to take to next level but I can’t get in contact with anybody. Can somebody here put me in contact with a manager please! Thanks so much everyone. Ps first 4 cruises on ncl were fantastic.
