Hi! Long time “lurker” on this forum 🙂 I have appreciated all the information I have learned from the members!
We booked the 2 week Alaska cruise for May 2023 onboard our last HA cruise in December. We booked for $1929 (pre taxes) each for an inside room. When we look online now, for an equivalent midship inside room, the price is $1580.70 (pre taxes)
My husband called HA this morning and was told the price is still the same as what we booked!!
From this forum, I have read that as long as we have not paid the final amount (due date is in February), HA should give us the lower price.
Dh did not talk to our PCC (as she does not return calls) but just to the random person who answered.
My question is should I try calling again to hopefully get another agent to talk to? We hate to cancel and rebook as I guess we then will lose our non-refundable deposit plus the bonus OBC we received for booking on the ship.
Should I ask for someone ‘higher up’ to talk to?
Any suggestions would be welcome 🙂