BeadyEl

That looks perfect! Thanks very much for this suggestion, I will look into it for sure.

This thread is pretty old, but covers exactly what I need.... hope someone sees this. My wife and I are flying into Amsterdam a day before our scheduled HAL cruise in June - to leave some cushion time in case of flight issues. I have yet to book transfers or a hotel for that first night. Plot twist: my wife has MS and uses a wheelchair - so transportation etc. needs to factor that in. From what I am reading, the hotel prices you can get through HAL are pretty exorbitant - true? I actually have enough Amex points to book a room "free" at any of several hotels in Rotterdam or Amsterdam, so I am inclined to go that route. Here's what I am considering: book a room at the Marriott Rotterdam, which is right next to the Rotterdam Central (spell correct won't let me use the Dutch spelling) rail station. We'll take the train from Schiphol to Rotterdam Central and just walk over to the hotel. This should be feasible if we arrange (in advance) for wheelchair assistance at both rail stations. https://wheelchairtravel.org/amsterdam/public-transportation/ The question is: can I get a transfer from the Marriott to the pier from HAL? Has anyone ever done that transfer? Naturally, I can call HAL and wait in the phone queue to ask about this - but thought I would ask here first. I feel like phone reps may push hard to get me to book an expensive room via them.