Refund 100% of paid funds for a cruise (stateroom, airfare, bev, dinner, transfer, etc) due to stated huge variations in cancellation policies by 6 different customer service agents (800-327-7030) and website pages, including front page, "Peace of Mind", AON Affinity, FAQ section and probably a few more. I have screen shots of these web-pages and its amazing how they differ!
Who is "in charge" of Norwegian Cruise Line cruise division today? I have a complaint and can't get past front line agents. There is no phone number for the complaint/customer service section. Also, does anyone else find cancellation policies differs based on 1) who you are speaking too (6 phone calls, 6 different answers) and 2) conflicting details on website between FAQ, AON Affinity, etc.?
I need an email please.....