Jezz09

I appreciate your engagement on this btw, you clearly have a lot of experience with this process. It does kinda matter to know whether those things are included or not because it certainly effects how much I'm willing to bid. On one hand they say this in the place where you bid, and in another area they say that no additional amenities are gained by upgrading. I don't know.

I'm currently in a Deluxe Veranda, AI booking. I have 5 previous cruises with celebrity, never above Concierge class if that makes any difference

Sorry I thought I was clear from my screenshot that this was labelled as celebrity suite. It's clearer in this one. Also, to be clear, the other suites in this offer have different bullet points, they're not all one blurb been thrown under every option. See also the blurb under the aqua sky suite, it isn't the same, this stuff isn't included with that room.

I mean they can say that on the website all they like, but when it clearly states, in the very place where you adjust your bid amount that this is what you're bidding on, then I think you'd have a very good case to argue false advertising. So what you're saying really is that all you're getting is a bigger cabin?

Ok, but this is specifically in the descriptor of the celebrity suite. I've checked aquaclass suites, sky suites and they are different. They do not say premium drinks, unlimited wifi, unlimited specialty dining. It clearly says here for the celebrity suite that you do. When this is literally connected to the tab where you bid to upgrade, I think they would have to honour it or else it would border in false advertising

Appreciate the reply thanks. However, please see the screenshot that I took of the advertisement encouraging me to bid on an upgrade for my upcoming cruise. This is for the celebrity suite. This is the exact things they are claiming are on offer with the sliding bar to set your bid directly below. Hence my questions, do you get these things or not?

I'm not quite understanding the "no additional amenities part of this process". When you are in the move up section of the app, and you are reading through the different suite options where it's asking you to bid, on the celebrity suite for example, it has perks that you will have included a premium drinks package, unlimited complimentary access to specialty restaurants, free fitness classes etc. The slider to bid is literally right under these bullet points. So if you bid and win, do you get these things or not? I understand you don't get the extra points or any extra OBC. But surely you get the basic perks that come with the room?