ballykissang

hi! Sorry for the delay! Long story short but they said that excursion wasn’t showing on their side and it was most likely full or cancelled. I’ve been and don’t the cruise now (MSC world Europa - Barcelona to Barcelona) and did look at the excursions on the day when I got there, and it wasn’t available for anyone so looks like it was cancelled. Just wish they could update their website to make it less stressful for people!

Their website is absolutely shocking. I’ve tried to call their customer service about another matter, tried everyday for a week now, on hold for 2+ hours each time, even gave my number for a callback, and left a message and nothing. If I get them on the phone tomorrow will update here.

Hello there, I am booking excursions for a MSC Cruise later in the year and have the message 'No Activities Available (SHPREQ045)' come up when trying to book an excursion. The customer service is closed to a holiday so in the meantime, I thought I would ask if anyone has any knowledge of what this means? Thank you in advance,