Horrible experience, would strongly recommend against. Purchased the pre-cruise certificate, purchased jewelry. Certificate did not get applied. They tried to convince me to buy more jewelry. I wanted them to apply the certificate to the jewelry I had already purchased. They said they would call corporate. I got the final bill and my credit had not been applied. Now, a month after the cruise has ended, they are telling me that they cannot refund me the $750. Because they tried to call my room the last night and I wasn’t there. Apparently they wanted me to be present while they applied my gift certificate. Both Celebrity and Effy are telling me essentially that they are stealing my $750.
