Yes! Thanks to all of you for comments and advice. Sounds like a Princess issue and dang… a poor way to do business. Where’s AI when it might be appropriate? Hmmmmm don’t answer… another rabbit hole.
I posted the email address in my original posting. Here it is again: Noreply@princess *****.
But the last paragraph has the word “banks” without an apostrophe.
On Sept 2, 2023, I received an email from noreply@princesscruises.com about a sailing we did in May, 2022. It contained a PDF attachment purportedly about a final statement and possible upcoming settlements. I have not opened the email. The attachment is titled with the correct booking number. Is it safe to open the attachment?