aromring

I did. From the airport to our apartment near Vatican. Rides from there to the sea port were even more expensive than the mentioned bus.

Why don't they simply call the trip "Rome Crowne Plaza Hotel to Ship Transfer " is beyond (or rather "Beyond" 🙂) me.

That's very interesting, Jeremiah1212. No, we did not have this in our cruise planner, neither on the website, nor in the "X" app, although other shore excursions were there. There must have been some screw up in their database which they refused to own...

Hi Homosassa. The bus was full. I didn't ask.

Celebrity Beyond cruise of the Mediterranean Sea, originating from Rome on August 18, 2023. First of all, the cruise itself was awesome. The booking process was not. Since Civitavecchia port is 77 km from Rome, on July 14 we have booked an expensive bus trip ("excursion") named: Rome City Center to Ship Transfer The trip description says all about what kind of bus it will be and a pick-up time, but nothing about the geographic pick-up point besides the vague "Rome City Center". Well, the said "city center" is very big. Why would they omit such a crucial information? Thus, I sent an e-mail to Celebrity Support asking about the exact pick-up location. In spite of reassuring feedback about receiving a response within "30 days" my question has been utterly ignored to this day. Next, on August 9 I sent an e-mail to the Celebrity Destinations Team. Their non-answer came the next day (yay!), but it belongs to a category of "polite insults". It's so hilarious I quoted it verbatim in my original review, but CruiseCritic has removed my original post. 😞 Basically, they "answered" questions I did not ask, essentially repeating the trip description, and on the very crucial question I did they referred me to Celebrity's Welcome Letter. Well, there was NOTHING in the Welcome Letter about the bus trip! Amazing, isn't it? With the cruise date quickly approaching I had to spend 3 hours (!) on the phone to finally have a Celebrity rep reveal the big secret: The bus pick-up was at Crowne Plaza hotel in Rome at Via Aurelia Antica 415 - which is NOT in the “Rome Center”!