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Thank you for the kind suggestion. I have provided all the booking numbers (also the guests' names, but Viking didn't take it) that I have referred, and invite Viking to check one by one. I will write an email to tellus@vikingcruises.com as well. thanks again.

I did both Viking River and Viking Ocean last year. I think Viking's referral program applies to both River and Ocean.

I seldom use social media and seldom share my reviews/opinions in the social media. The experience with Viking regarding my referral credits pushes me to post this review. I wish my unfortunate experience will help the people like me, who loves Viking cruises and promotes it, and finally looses all the referral credits for no reason. I had done two cruises with Viking last year, and really enjoyed the trips. Since then I was promoting Viking cruises to several friends and family members. They all used my referrals and I had earned a few referral dollars. When I tried to use the referral dollars to my next Viking trip lately, I was told all the referrals are "VOID". Reason is "the application is not valid". According to one agent, there was a sentence says that I had done a 42 referrals under the same booking number. Then all my legitimate referrals were taken away. I'm not a travel agent, and I seldom use the social media, not mention to promote anything in social media. How can I refer 42 people for the same trip. I believe I was penalized by the mistake made by Viking itself. After so long talks with several Viking agents, no one can tell me why my legitimate referrals were "invalid applications". Like the other reviews had stated, when the referral dollars were taken away, no notifications were sent to me; no investigations were done. Viking just simply took away the referral dollars like a thief. It is ok to make a mistake. At least, I should be notified and there should be an investigation done before removal of the credits. I have called several Viking agents and was given different excuses, from "system cannot handle it" to "no reason, final decision". The "42 referrals under one booking" was the one I heard that makes the most sense. The Viking referral system is just a mess. Finally there was one responsible agent agreed to send my referrals for review. Will update once I hear anything from Viking. I was shocked by such business approach done by such a "reputable" company. After this incident, I searched and found several similar cases posted in this forum. I wish I had read them earlier. This is the reason I make this review. Hopefully people can be alert when using the Viking referral program.