Deacon123

Exactly, since they would not return the deposit I claimed it back from my CC using the section 75 refunds. but they have appointed debt collectors to get the amount back from me

I did not cancel ncl did a few weeks later but they want to keep my deposit. Im in the uk

I booked a NCL cruise in Apr 22 to travel in Nov 22 but NCL have cancelled all cruises from Oct22 to Apr 23. they have said that they will refund all funds applied and compensation where additional costs have occurred but they wont return my deposit. I have claimed it back on my CC section 75 so the bank has agreed I can do that but NCL are chasing me for the deposit using debt collection agency. this cannot be right can it.