iscruisingdunzo

There is. Oasis leaves from FL on the same day and visits Nassau. They did not even ponder this option for a second. I was completely prepared to change flights, not a big deal.

Yeah, sounds about right. There are multiple groups of people found on cruises that would not want to do anything that is active or exciting in Nassau regardless of how long they have been cruising.

Thank you, and this was the first and only solution I thought would be agreeable...but RCL does not seem to be capable of offering such a fair and common sense choice.

Wow. The facts are the facts. No frivolous statements about how I cruise are going to change that. We all make choices to cruise however we want to cruise. I am not going to stoop to your level and attack you because... My family and are ACTIVE people that like to do FUN things, so visiting one of the best waterparks in the world is certainly at the top of our list.

RCL is truly acting like a class act. Not only are they not giving us the option to get off the ship, they are jacking up the prices for everything on the ship since we have no other options. Keep it up RCL! Literally this cruise is all RCL for 6 of the 7 days!

I don't have time now to jump thru the three threads, but there was another poster that stated they asked the captain and someone else and was told the ship is 100%.

haha. To make this right all they had to do was go to Nassau a different day... I would really love to find out just how many people WANT to go to Port Canaveral. The fact this is even a stop for anything other than a cruise start/departure is astonishing.

Sure, being from the West Coast it is too far to travel to for any less than a full week. My wife and I do not want to spend an entire week at Atlantis. We may just have to consider going to Nassau and spending time at 2-3 resorts since RCL is unable to go where they stated they would when I booked the reservation. At the time, the cruise seemed like the best option when you weight both time and cost. Again, RCL is choosing to stop at Nassau a week before and a week after with the same ship as my sailing, shouldn't be any different for my sailing. In addition, another person stated that the Anthem Captain stated there is no issues with the ships, so riddle me that.

Unfortunately not. It is not trolling when everything I have stated is fact. This is a company that has offered cruises to customers for decades. This is not their first rodeo. You would think they would not act like it is...

Thanks for the nice message. I am incredibly disappointed to have to share the changes with my kids, and was feeling better after they finally offered something...until I learned on the other post the Captain of Anthem stated there was NO issue with the ship. RCL is just continuing to disappoint!

I guess the Captain and HQ are not in contact. RCL just continuing to lie to all of us!

haha. The most ironic thing about that is I originally had that date scheduled and noticed that the Nassau stop had abbreviated and shortened hours, so I changed dates. Now I am getting hosed, losing the only stop I wanted to go to and am pretty much stuck on a cruise to nowhere. Lucky you!

Haha. Right. The RCL tweaks are real...

Can you tell me which sailing this is on since I still have not been contacted by anyone from RCL.

Hahahaaaaa. Had they done ANYTHING when I contacted them, this thread would not be up!!!!!!! I still have not received an e-mail by the way.

OMG. Still no e-mail from RCL! Unbelievable.

Where is this coming from?

Are you on the ship now? How were you notified that RCL will be giving you one day's worth of fare? Nobody from RCL has even contacted me back.

Well there you go. RCL ship is not in working order, yet they will still do nothing for their curstomers and they are at fault. That's like saying AA will sell you a flight, get you on the plane, and ooopsie, you will not be going to your destination because an engine is out and we are going to take yourself somewhere else instead. haha. That would be the day...

Wow a company that actually cares about their customers... In this case they have taken our money and are giving us nothing other than a crappy port (Port Canaveral) and RCL owned stop. RCL is truly unbelievable and doing nothing to satisfy their customers.

I still have not had a call back, but they stated to me that it was because of safety concerns. Either way between the other thread and my multiple responses from different RCL staff members, they are lying about something.

Haha. No. I thought I was replying to another thread about the same issue - Just got email from RCCL that Anthem Thanksgiving cruise will skip Port Canaveral -

I have the same issue as the OP. And I just checked the website and it states that the same ship is going to NASSAU 1 week later on the 11/19 sailing.

I have an Anthem Sailing in little over a month that I booked over 1 year ago for my 10th anniversary. I booked this sailing specifically because it stopped at Nassau and my kids really wanted to go to Atlantis. Well, one day before the checkin process was live I thought I would get current on RCL happening and decided to check out this board. I stumbled across a post that stated Anthem was cancelling stops and changing Itineraries. I soon found out that my sailing was no longer stopping at Nassau. To date I have never been contacted by RCL regarding these changes. RCL notified some customers, and not all, which is insane! I double checked my e-mail, junk, no e-mail. Of course when I double checked and searched everything RCL I could find all my billing e-mails and invoices just fine...but no notification regarding any Itinerary changes. So of course I immediately e-mail RCL customer relations and I am told to the Guest Experience Management Team at 800-256-6649. I contact the number first thing. Talk to someone that tells me that Nassau was canceled because of weather (lol over 6 weeks away) and there was NOTHING RCL would do. I request to speak to their manager. Was again told the itinerary was changed because of weather and it was for my "safety" and there was NOTHING RCL could do. I then request to speak to another manager, over one hour later, I am now told the itinerary was changed for our safety because of "ship speeds", and there was nothing RCL could do. I then stated how disappointed I was based on the following: 1) I booked this over 1 year ago specifically to go to Nassau and Atlantis - RCL has since taken all my money for the cruise, excursions, packages, and now decide that they are going to change my itinerary without NOTICE! 2) I was lied to a handful of times. Weather cannot be forecasted 6 weeks out. RCL currently is selling the same cruise to stop at Nassau. RCL CURRENTLY has other ships stopping at NASSAU the SAME WEEK! 3) RCL Offered absolutely NOTHING. I then PROPOSED to the senior level manager that my funds/bookings are forwarded to another ship leaving the same day that is still SCHEDULED TO STOP AT NASSAU the SAME WEEK and is currently available. I then told I would have to pay a change fee of $100 p/p and pay the difference in the cruise at today's prices which was over $3,000!!! I was told I needed to wait for 72hrs to hear from their manager, of course to tell me that RCL will do absolutely nothing... I know all the RCL tweakers are going to come to their defense, but this is absolutely insane that customers allow for them to get away with such. I paid money based on an itinerary that RCL told me they would deliver, and they are not. Obviously if there was a Hurricane or some kind of natural disaster, sure, things change. But this is a change they are making well after they took all my money, after the point they could give me any refund, and there is absolutely no reason they can not go to where they originally promised. Unless something seriously changes in the next 72 hours and I am not forced to go on the sailing as originally promised, RCL will most likely be dead to me. Their customer service and ethics have vanished and I will be selling my stock and no longer selling with this company on any future sellings. I cannot continue to support a company that would treat their customers in this manner and do not understand how others could continue doing so as well.

RCL is not taking the high road. Unfortunately, this will most likely be my last RCL sailing after over 20 years of sailing RCL.