Chaz1137

We recently completed a cruise staying in Cabin 13548. The noise level has made this the least liked cruise I've ever been on. Firstly, you are underneath Deck 14, the main pool, jacuzzi and solarium area. If you are unlucky you will also have the motor noise from those areas. We didn't but we had constant footfall above our heads particularly in the early morning. At 7am one morning, we had a child running up and down constantly and shouting 'mom' non stop. Opposite our cabin was a crew door which was constantly active and noisy. We were positioned immediately next to a passenger stairwell so plenty of noise there. To top it off, one cabin next to us was a couple with a toddler which you could hear every so often. However, on the other side there was a family of four that was non stop noise. Had to go to Customer Service three times about them. Requested a room change but knew immediately by her attitude, that this was not going to happen. To say this cruise was nothing but a negative experience would be wrong. However, being on Deck 13 and especially on a ship with such high passenger levels, and more kids that's I've ever seen on a ship, has turned me off cruising on this ship. Surely in this day and age, there is an algorithm that says we don't like being placed in such noisy areas of ships and here we go again, we are put in a place that makes you regret booking another cruise. Avoid deck 13 if you want a relaxing cruise.