fibola

That was the first thing I wanted to do but it seems that there is no option to post anything at RC Facebook page

Thank you all. i talked with Royal caribbean customer service today , and they told me , very sorry but please contact your travel agent (that i already did and they refused to them). thank you all for your emphatic and helpful suggestion, but it seems that I'm in a limbo when RC tell me to contact my travel agent and when my travel agent do so RC refuse)🥴🥴🥴 Seems like the money went down the drain. Has anyone maybe know on a decent platform where people sell their tickets (I think I allow to do so) Even If I'll sell it in 40-50% discount, it be better than 75% cancellation fee. Thank you

i dont have insurance , as in israel we usually purchase the insurance just before the trip , as the insurance company start billing on the effective date of purchase. i didn't purchase other coverage. the itinerary is from Tamp to the Caribbean. I KNOW THAT IN ACCORDANCE WITH THE RC POLICY AND THEIR TERMS AND CONDITIONS THE ALLOW TO DO SO- THIS IS NOT MY POINT. my point is that : 1. they are not respond to any of my emails . 2. when I contact directly to the travel agency in US (Priceline) they told them that as for now its 75% cancellation fee and in November 1st it will be 100% - so I cant wait until December to find out. 3. my flight already cancelled and even if I can make huge efforts to find flight from Israel - who want to go to vacation - including cruise when your beloved ones stays here , some of them in actual duty - not me. 4. they could have shown more flexibility / sensitivity.

I'm sharing my recent experience with Royal Caribbean in the hopes that it highlights an issue that needs to be addressed. Despite reaching out to them over a week ago with a heartfelt request to cancel my cruise plan for December due to the ongoing situation of war in Israel, I have not received a response from them until now. When I contacted a travel agent who assisted with my booking, I was informed that Royal Caribbean is unwilling to accommodate my request for a refund, except with a staggering 75% cancellation fee. This response left me surprised and deeply disheartened. As many of you are aware, Israel recently faced a devastating terrorist attack that has been described as one of the most heinous acts since 9/11. This has led to a state of war in Israel, resulting in the cancellation of various flights to and from the region. My planned flight in November to the United States has also been affected, making it impossible for me to even consider going on the cruise. What is particularly bewildering is that Royal Caribbean has offered full refunds to those who had booked cruises departing from Haifa Port in Israel, showing flexibility in response to the dire situation. This inconsistency raises questions about the company's commitment to fairness and understanding which is not for their Israeli customer but to the crew alone. I would expect at least that after two inquiries on the subject I would receive some kind of consideration and not total disregard.