We have just arrived home after our fjords cruise. Whilst we enjoyed the cruise with friends none of us would sail on Arcadia again and would probably not do P and O again. Celebrity cruises are far superior now. Embarkation was great and was on the ship by 12.15. When told that our cabins were ready at 1.30 want down to our suite to find no door keys outside. We went down to reception to be told that there was a problem with a few cabins our side as the cabin steward had gone off duty and taken the keys with him. After half an hour my husband eventually got reception to issue us with new keys (very reluctantly.
Our suite, whilst quite a good size, was lacking in so many things. No bathrobes and waited 3 days for these to arrive and no shampoo or conditioner for the bath. These never appeared even after 12 days. The balcony was so dirty with sand from the previous cruise. This was eventually cleaned after complaining to the deck manager, Dennis who was very helpful.
I know food is very subjective but found that the buffet in Belvedere to be very monotonous. Same salads every day and same curries. The queues for the Meridian freedom dining on the first 2 nights were huge. Wait time hour and half. From then on wait time was anything between 15-45 minutes.
Bathrooms, cabins and balcony showing huge signs of wear and tear and not very welcoming.
The ports of call were lovely and other than the above we enjoyed our cruise.