Yes it was, my apologies. Sky Princess, 12/16-23 from Ft Lauderdale. It’s a very nice classy ship by design.
After discussing this all week though, I decided to go online to see what others experienced. We unanimously believe it was just very understaffed. And the port stops were poorly planned, managed, coordinated, and communicated. Most of the staff was kind, professional, and very apologetic. Some were clearly frustrated, which spilled over into passenger interaction. Just a disappointing and unfortunate experience altogether.