Help!! During Black Friday sale I booked 2 rooms on Equinox for June 13th, 2024 sailing. It's 9 nights Italian Riviera and France. I booked with an agent but had done extensive research into the fares and knew what I was going to be paying and it was the best price around. They were having 75% off second passenger in each room. Price was $4,010.51 per room after taxes. Seemed pretty good for Concierge class, as it included all included drinks and wifi. Today I asked my agent to help me change us from the late dining time to the AnyTime dining. My agent made the change for me and sent the new confirmation. On the new confirmation, the Black Friday promotion was gone and now I'm paying regular price. It's gone from $4,010.51 per room to $5,972.51 per room, simply due to changing the dining time. WTH? She saw nothing while making the change to indicate that the fare discounts would be dropped just for changing the dining time. Agent contacted Celebrity and they essentially told her we were imagining things, because the price had been that higher fare the whole time. That's a lie. I have the original confirmations from the travel agency showing the discounted price, but don't have the actual invoice from Celebrity from the original booking with that lower price. Shouldn't the cruise line be able to see the fare history in my reservation? Celebrity won't talk to me since I booked with an agent. My travel agent is at a loss, she doesn't know why this happened and why they don't seem to have any record of the Black Friday price on my original confirmation. I'm sick over this and losing my mind. We're going to have to cancel if this doesn't get resolved, and we really don't want to do that since we've already bought plane tickets to Europe for the cruise also. This is a disaster. Any thoughts/advice?