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Wondercruise23

Members
  • Posts

    3
  • Joined

About Me

  • Location
    Kent
  • Interests
    Cruising
  • Favorite Cruise Line(s)
    P&O
  • Favorite Cruise Destination Or Port of Call
    Venice

Wondercruise23's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Thank you all, we've sat and mulled it over and agree that we'd be mad not to take advantage of it!! I think normally we would be, it's just been a long few months and life has beaten us down a bit. We're going to make the most of it and enjoy the winter sun, thanks again for the lovely responses. This is my first post and I'm so pleased that everyone has been so kind and helpful 🙂
  2. Thank you Harry, Connor and Tring. We are due to sail on the Azura for 2wks round the Canaries, so will be receiving around £2,500 back and will only have to pay for excursions, which is really fantastic! The catch being that we have an inside instead of a balcony, which we are quite unsure about as we've only ever had balconies before, so are hoping it will be OK. It sounds really terrible, doesn't it, to say that we're considering not going, so we are really trying to talk ourselves into it! If we do decide not to go, I just wondered if they would then hold back the refund so they didn't lose out on the money that we would otherwise have spent on board, as in our experience, P&O have always been quite shocking for their money-grabbing ways.
  3. Hi All, hoping someone may be able to help? I am due to travel with P&O on Saturday. ln the last hour, they have called me to advise that my standard balcony was overbooked, and they would like me to take an inside cabin instead. For my troubles, they have said they will refund 100% of the cruise. This isn't something I had to haggle for; I was offered this straight out of the gate, which was a result. I have agreed to the refund and downgrade and had my inside cabin number confirmed. My one request was that I wanted them to help me book a spot for the two of us in the retreat for the full two weeks, as I thought I could use £350 of the refund towards this. However, the lady couldn't promise me a spot as we are less than 72hrs away from sailing. For various reasons, we haven't really been looking forward to this cruise for some time now. We had a poor experience on the same ship last September and have things going on at home that make us wonder if it's even worth going. My question is, now that they have promised a 100% refund, if we no show on Saturday, will they come after us for the cost of the cabin? Do they have any legal right to chase us to repay the money, as we only got the money back by agreeing to the downgrade? Thank you for even reading this far, any insight would be appreciated!
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