wetterthanwater

5 hours ago, BaileyMJ said:

In the lido it is one barista and he makes the espresso just like in explorers cafe - no self serve machine - I am convinced that the cappuccino in the MDR or if ordered via room service is from a Nespresso press the button machine - not worth the $$ plus from room servuce it arrives warm not hot!   Of note in lido the coffee menu is limited - no iced latte just the hot drinks!

 

Here is offering this morning in Explores Cafe/ Crows Next.

 

 

There might be some fleet differences then. I'm sure on Koningsdam the bar "stations" had automatic bean to cup machines. 

They had live country music on in the rock bar sometimes.

On 5/6/2024 at 11:47 PM, Crew News said:

Of special note for this ship is the addition of an espresso machine in the Lido Market.  Service was quick and continuous during my time of observation.  Prices were consistent at all locations board.  A tablet terminal was in use to process transactions.  This makes three sources for cappuccino now (Lido, Pinnacle Bar, and Crows Nest).  I predict a Lido Market revenue-generating espresso machine will be on all HAL ships very soon,

Although if one is a coffee snob, the bars/cafes that have barista made coffee should be preferable. The lido machines are automatic bean to cup machines.

2 minutes ago, Pear Carr said:

Just read a very negative review on CC by someone who is currently on QA. I have mixed feelings about boarding in July but will try to go with an open mind and embrace the difference.  I hope some others from the maiden and current voyage will post reviews/impressions.

The thing is you could ask 20 different people and get 20 different reviews. I had my first "cruise" on QM2 at the weekend, and on QV in January. I much preferred the feel of QV, however slaughtered I might get for saying that. 

Given the bathrooms are identical to those on the HA Pinnacle ships, they need to keep on top of the grouting on the plastic tiles. It looked awful on Koningsdam. 

Maybe I'm being unduly critical but I thought the seminars in the World Stage on Koningsdam were a bit weird. They were given by the cruise director who wad reading off an autocue. Kinda wondered what the point was..

I'd take the Canadian inside passage over most of those tourist trap ports in Alaska.

On 5/13/2024 at 3:17 PM, Khlela said:

I honestly was not impressed with the inside passage. I prefer coming back on the outside. I know it feels upsetting but I do feel this is fair compensation. I missed my absolute favorite port last time, Sitka, and came the inside passage home. I was so upset and disappointed. I LOVE sitka and the inside passage was really disappointing. No compensation for us but I also didn’t expect it.

 

There are many cruise lines who wouldn’t have provided any compensation for something like this. 
 

im sorry again that you were disappointed. ❤️

I'd take the Canadian inside passage over most of those tourist trap ports in Alaska.

The CIP was absolutely glorious on Friday on Koningsdam. 

Only the breakfast menus show for me. The lunch and dinner menu links show a 404 style error.

If anyone sees any pictures or videos of a regular balcony cabin (not club), please do share the link! 

Edit: I see a photo from Richard on the previous page.

4 hours ago, Iamthesea said:

888-628-8107  Pacific  Best to call closer to your cruise.  I called one month out.

Thanks for this. I rang them and they offered me an upgrade to an ocean view cabin (from inside) for £58 ($72USD) for my 7 day Alaska cruise this weekend. The other option was a family ocean view for £78/$98USD.

50 minutes ago, Iamthesea said:

888-628-8107  Pacific  Best to call closer to your cruise.  I called one month out.

Thanks. Mine is this weekend!

What's the phone number for the "upsell" department please?

Have a cruise this weekend with no allocated cabin - it's all in the thrill of the surprise.

6 hours ago, Winifred 22 said:

They will be returned home on the next available flight at the guest’s  expense. It’s your personal responsibility to ensure you have valid travel documents. If not you can expect a hefty bill. Every now and then people are denied boarding for having invalid documents. 

As the person below has said, if the operator has been negligent in their duties they can bare the cost of repatriation, and or fined. 

13 hours ago, buchanan101 said:

Do they ever find someone who can’t be let in…? And if they don’t have a return crossing what happens? 

I imagine they'll be detained in an immigration detention centre and then deported via air. Possibly at Cunard's expense if they have been negligent.

On 4/26/2024 at 3:09 PM, exlondoner said:

They will do UK immigration on the ship as it crosses. If you are continuing on the next voyage you can stay aboard.

How does that work? Surely they don't have UK Visas and Immigration officers onboard? Quite the gig if they do! 

3 hours ago, Deafcruise said:

I have bid for Q2 and Q1 but I checked online and it said Queen Grill are sold out so not sure how bidding works?

I guess they overbook cheaper cabins. They are hoping to monetise the upgrades before having to upgrade people for free.

7 hours ago, exlondoner said:

Mind you, the same happens at Heathrow in reverse, except for being called aliens.

Not really. US Citizens (amongst others) use the egates with no invasive questioning. Completely different to the US inbound experience. 

On 4/22/2024 at 12:30 AM, 2Oldpeopleinlove said:

When we disembarked at Brooklyn last December, we paid a porter $20 as a tip and he put us straight through to a very short line. We’ll worth the $20…and a super nice guy, too.

He's nice because he wants your money.....

16 hours ago, highscar said:

Also take coffee mate.   Cream cools it down 

Not wishing to jeopardise the transatlantic special relationship but Coffee Mate is work of the devil. The worst bit about hotel rooms in North America. 

When are cabins usually assigned? Mine on Konningsdam is a few weeks before OPs above but still not assigned 

As I mentioned previously the OBC shareholder perk credit was showing on the app for a day, then disappeared. An updated PDF statement from HA shows the correct amount - so perhaps a bug in the system. 

I also have the issue where my OBC has disappeared from the app. Had the Stockperks email yesterday and it was showing the $100 on the Holland America app but now it's gone today.

Yes, SOU to HAM. It's certainly very random.

I took a two night cruise on QV in January. Just had the $28 service charge randomly refunded out of the blue. Has anyone ever experience anything similar?