Thanks for replying. No payment options, seems just like a run down of what was deposited, debited & purchased. I'll give them a call, however, the 'uncolectable' might be the initial charge they couldn't debit, just in reverse, so instead at the of top of the page they itemised it at the bottom. Just confusing, as I don't see the final payment taken out, like it shows on mine. I'll call them on Monday & double check. Thanks again!