Good morning - we are cruising on the Noordam next week followed by 2 days in Denali and I have been excitedly reading all of your posts. Last week we ran into an issue and are wondering if any of you regular Alaska cruisers have any thoughts or advice. We received an email that said we have been bumped from the Tundra Wilderness Tour due to “space constraints.” No explanation as to why us, how this happened etc. We have had our reservations since last October. According to the email, we will now be going on the Natural History Tour. In compensation we will each be given $50 to spend in Denali Village. We were quite upset as we were very much looking forward to the Tundra Wilderness tour and understand that the Natural History tour is not anything like what we wanted (wildlife, nature, going further into Denali) and contacted our TA. Our TA was told by HAL that this is not their doing, but that of the Park Service, as they “oversold” and nothing they could do. I find this wholly inadequate. Is this normal? Is there a way to fight it? Am i misunderstanding the Natural History tour - maybe it is great? Is there another tour that we could do (likely would have to be a private tour)? I see there is a shuttle bus going into Denali, but not sure how that works. This is likely our one and only trip to Alaska and going to Denali was a big part of the draw. Any thoughts, suggestions, would be greatly appreciated.
