We sailed on the Encore in Sept. 2023 to Alaska and stayed in stateroom 15276, an aft corner penthouse suite. We loved our cabin and the Haven and had a wonderful time, except there was a strong sewage odor in our cabin at times, and sometimes it was so strong it made me feel sick. My partner didn't notice it as much, but it truly made me miserable at times. It was strongest while in port before departing Seattle, a couple of days at sea when we were in super choppy waters, and when we were docked in Victoria. (but not at any of the other ports of call) The odor seemed to emanate from the drain in the main bathroom. I covered it with a couple of towels, but that did little to reduce the smell. Although we talked to our steward and butler about it, we weren't offered any assistance, except a suggestion to open the balcony doors before we left in Seattle.
(I have previously sailed on 2 other cruises, one of which was an aft suite on the Regal Princess, and did not detect unpleasant odors during either of those.)
Now we're planning a Caribbean cruise on the NCL Escape and are considering an aft corner suite again. We've loved our aft suites (and the Haven) so much that we may try it one more time, in hopes that the first malodorous NCL experience was an unfortunate one-off.
Has anyone who has sailed on the Escape in an aft corner suite experienced such an odor?
If we experience this again, do you more experienced NCL passengers have any tips on how to get the NCL staff to help us with it? Surely there is something that could be done. (I should have been more insistent last time.) We truly don't want to give up staying in aft suites; we love them so...
thank you!
thank you!