Malcesine

Thanks, I have looked through this board and it's very helpful. What I don't see though is how P&O are performing generally relative to others and whether many of the criticisms are well founded and fair or are more outliers from a small amount of customers that don't reflect the typical experience of the majority.

Thanks for reply - just to clarify I meant the reviews left by customers on their experience should normally be 4 or 4.5 for me to feel confident it will be a good experience. Not star rating. P&O get around 3 to 3.4 which is extremely low for a £5k cruise.

Ready to book first ever cruise to Norwegian fjords this year. Did a ton of research and best itinerary and value is P&O with Princess a close 2nd. However I look up multiple P&O reviews and they are awful, between unreliable old ships, low quality free for all buffets, plumbing issues and norovirus outbreaks they sound like a disaster. There are a fair few satisfied customers too to be fair. Princess equivalent does very slightly better but not by much. At an average rating 3 to 3.5 out of 5 - put it this way, I'd never book a hotel or holiday much below 4.5. My question is, are P&O really that bad and I should steer clear or are cruisers just super picky and harsh critics?