Never Again MSC 2024

no cruise cabin attendant are ever in rooms 3 to 4 times a day . Only possibility is you tipped extra at beginning of cruise and asked for that. Or if they are in your room that often on their own… hmmm

There was no clam sauce

While being loyal to a cruise line is fine. Burying your head in the sand and attacking people who is giving feedback is the worse thing you can do if you want this cruise line to improve. as I said, I went against advice of my long time agent who booked my 2018 MSC cruise for me and told me not to do it this time. Because I had a decent experience on MSC in 2018. What part of that do you not understand? now when I got off the ship today into the Uber, the driver asked me which cruise line, I said MSC and he asked me how it was and i said it was worse than before and he told me that is what he is hearing a lot as well so my MSC experience is for sure out there … whether you want to accept it or not. lastly on the single clam Vongole , they can call that an appetizer, don’t try to pass it off as entree ?

Anyone saying that is acceptable linguine Vongole is not genuine. I am sorry

Second time MSC cruiser , last time was 2018 which was a decent experience. We are experienced cruisers with all major lines last 25 years. This MSC cruise has made me so angry that words cannot describe. Fast forward to Our April sailing in MSC Seascape. I am writing this even before getting off the ship!! I have never in my 25 years of cruising had cabins that were basically not cleaned from start to end of the cruise. The room was completely filthy when we started the cruise and it never got better as the week went on despite complaints. We just gave up and just cleaned it ourselves. We honestly felt lucky if we got new towels each day… Now to the food, the only good thing was the pizza . Everything else was a horror show entire week. Just look at the famous Italian Dish “linguine Vingole” or pasta with clams. Just look at the picture , dry pasta with one singular dried out clam.🤷🏻‍♂️ Keep in mind, this is a famous Italian Dish and MSC is an Italian cruise line. Lastly, the “customer service desk” was completely rude and unprofessional when I went on the last night to try and verify a MSC canceled excursion was properly refunded. They insisted that my 80 year mother who doesn’t speak English with limited mobility be there in person before releasing that information to me. Our rooms were grouped together from the start and excursions were purchased together!!! while I understand privacy is important , this was frankly stupid . Despite my poor experience on this cruise, I was probably not going to write this review until the experience that just happened at the customer service desk! The woman supervisor was absolutely the worst. She needs to be demoted or fired . I went against the advice of my long time travel agent who warned me aginat booking MSC but I decided to take my extended family on it based on our above average 2018 experience.!! I should have listened to my agent! I would not go on MSC ever again even if they paid me!! This was a complete , unmitigated disaster! DONT DO IT NO MATTER WHAT!