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GeewizX4

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Everything posted by GeewizX4

  1. My wife and I had this sailing reserved which coincides with our 30th anniversary. We received the below letter. We were able to book the same itinerary departing September 2nd but it was honestly a nightmare as what was originally booked never migrated to the new reservation e.g. all-included, original rate, etc. It took several calls to resolve all of these issues and to see the OBC applied but all good for now (changing flights was a whole different story. Fingers crossed. It is good to finally see who bumped us! Dear Celebrity Guest, We are reaching out to inform you that, regrettably, due to high demand for onboard venues by various large groups and to ensure the best experience for all guests onboard, we must cancel our Celebrity Ascent® May 27, 2024 sailing. We understand the time and effort that go into planning a cruise, and we sincerely apologize for the impact to your vacation plans. We are here to support you and provide immediate assistance with rebooking you on another Celebrity cruise or making it easy for you to make alternate arrangements. Options Available to You: Rebook any Celebrity Cruises sailing in 2024 or 2025 at the same rate as your Celebrity Ascent sailing, in the same stateroom type (the only exceptions are Holiday* or Galapagos sailings). Once you have decided on your new sailing, you will also be provided with an onboard credit of $400 per standard stateroom or $800 per Retreat stateroom. Any promotions included on your deposited Celebrity Ascent reservation will also be honored on your new sailing reservation. If you have already purchased airline tickets or pre-purchased transportation to make it to your cruise, we will be happy to reimburse change fees up to $350 per person. Just email a copy of your receipts to refunds@celebrity.com Attn: “Re-accommodation Desk AT 5/27/24” If you are unable to rebook your cruise at this time, we will provide a full refund to your original form of payment for any amounts paid on the reservation. Please feel free to contact our specialized assistance desk at 1-800-556-8209 to adjust your cruise reservation to a new sailing by October 11, 2023. If we do not hear from you by this date, to make this process easier for you, we will refund any monies paid on your reservation to the original form of payment. Thank you for understanding, and we look forward to welcoming you aboard soon for an unforgettable vacation experience. Sincerely, Celebrity Cruises
  2. Where would one find these flash sales? I check the cruise planner and it never changes from $13.99. Our cruise is September 2nd out of Barcelona. Thanks!
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