Please don't misinterpret me, but what would be a satisfactory resolution?
It's day 8, no hot water still. How much time do you think it's appropriate to allow maintenance to be in your stateroom before you need to put your kids to bed or nap? For example, today we were out of our cabin from 10 - 6:30 (off the ship 12-6:30), and said goodbye to our cabin attendant. Do you think they would have tried to fix it during that time? Well, still no hot water on return.
It's not like we're blocking access to our room. Our stateroom is cleaned daily. They can work on it. We just asked the respect our do not disturb - we have children, naps, bedtimes. I think it's fair to not ask them to be working on plumbing in our bathroom at 9pm, especially since we don't have another room to put our children?
I completely agree I'd love to simply let them repair it and enjoy. But I'm also paying significant amounts of money to have a vacation with my family, and sadly there is no real resolution NCL can offer - they don't have any other rooms to accommodate us. They cannot seem to fix the problem or don't have the resources to fix the problem. We have given them time to fix the problem (they've probably spent 6 hours in our room over various days where we've had to leave - plus there has likely been time when we haven't been in our room).
At this point I actually spoke to Kivanic, he informed us that there are no other rooms that will fit our family. And there is no ETA on resolution. So, with 1.5 days left, after already sailing 8 and giving them day after day to do anything, is compensation not warranted?