nikkosan

Matched my NCL Platinum status with MSC Gold.

Applied online via their web page, received a reply NOT even three hours after I submitted my request with the confirmation of the Status Match. 

On 10/5/2021 at 1:04 PM, CardFanDubG said:

Not exactly a NCL Menu, but here is a list of cocktails that I created for a meet & greet a few years back. Enjoy! 

NCL_Beverage_List.pdf 956.58 kB · 53 downloads

Hey @CardFanDubG,

Thanks for the Beverage List, it looks a-mazing. I had come across it in the past, but completely forgot about it!

I love Pisco Sour, but I can't find it anywhere on the NCL menus I found online, yet, it is included in your list. Does that mean I could ask a bartender on NCL to make me one as part of the Open Bar package? 

I usually drink beer and wine, but this time I have the Open Bar Free at Sea package (on a TA with PLENTY of sea days), and so I'm wondering how to make the best use out of it, by trying different cocktails!

1 hour ago, pokerpro5 said:

 

Oh, I know the reason they're doing it.  The company is in trouble (they already had a lot of debt prior to this coronavirus situation), and they're trying to do all they can in order to keep as much cash as possible.

 

However, it's not theirs to keep.  it is not our fault if they already spent the money.  They can liquidate some of their assets if necessary.

 

Much like NCL will give away my spot on a cruise and take my deposit if I fail to make final payment on the required date (even if I'm having family/health/financial issues), I expect to be able to promptly take back my cruise fare if they can't provide the cruise.

 

And if they won't let me, that ranges between unethical and fraudulent.  It's not up to them to tell me the time frame I can go without my money they're holding.

Amen! 👏👏👏

5 minutes ago, oregonian123 said:

Mine also showed up again today. However, mine has the original expiration of 4/30/21. I thought some people were saying theirs were extended. Does anyone know what the rules are for which ones would get extended? 

Interesting. Mine do too, although I'm not concerned as there's still plenty of time. 
 

It would be nice to know.

On 3/24/2020 at 8:00 PM, Heavy's wife said:

Yesterday, I had both CN certificates and FCC.  Like you and others here, today only the FCC credit is there.  Hopefully in the next couple of days both will be there again.  Thanks for pointing this out.  I took a break today from looking at cruises.

Aaaaaaand, they are BACK!

This time I took a screenshot (LOL), just in case!!! 

2 hours ago, Heavy's wife said:

Yesterday, I had both CN certificates and FCC.  Like you and others here, today only the FCC credit is there.  Hopefully in the next couple of days both will be there again.  Thanks for pointing this out.  I took a break today from looking at cruises.

No, thank YOU for letting us know!

As I mentioned, I won't be getting in touch with them right away, but if you do, kindly let us know.

I'm also waiting to see what happens to all the other cruises we have lined up. I'll let THEM cancel this time!

9 minutes ago, oregonian123 said:

 

I am seeing that also. Yesterday I had Cruise Next and no FCC. Today I have no Cruise Next but the FCC shows up.

Thanks for the reply...

I made a note for myself to eventually check this again in the upcoming weeks (most likely months!) when things will hopefully quiet down.

It's like, can they get anything right? 

Sorry for venting, I'm a bit frustrated with everything that is going on.

On 3/19/2020 at 7:50 PM, Heavy's wife said:

My cruisenext certificates were put back on my account this evening, with an extended expiration date of December 31, 2022:) (originally they expired Feb 2021)

 

Update....this is strange...NCL app on my phone shows cruisenext valid from 2/12/17-12/31/22.  On laptop when I log in the cruisenext dates are different..2/18/2017 - 3/16/2021??. 

My thinking is, we cancelled on March 16, so I have one year to book our cruise so that is why the date of March 16, 2021, but it still doesnt' account for the different dates.

Are those certificates still there?

Today I logged back in, and while I can now see the FCC for my portion of the sailing, I can't see the CruiseNext Deposits that were put back in the account anymore! #FacePalm

10 minutes ago, Cruisin MarcnFran said:

We received our FCC emails today indicating that two certificates were issued, but neither email had any facts and figures to show what was returned. I contacted our TA , who indicated that they didn’t receive any info either and it should be in my Latitudes account. I. Do not have a credit or coupon choice in my account. So I guess it will be a lengthy phone call tomorrow. 

Please keep us posted.

4 minutes ago, Heavy's wife said:

My cruisenext certificates were put back on my account this evening, with an extended expiration date of December 31, 2022:) (originally they expired Feb 2021)

I just logged back in, and I can see them now, with the new expiration.

18 minutes ago, oregonian123 said:

We can't book another cruise right now because of the required Dr's Letter. I wonder how long that will be a requirement.   

I wonder exactly the same thing, and we have a few cruises coming up! Oh well, we'll cross that bridge when we get there, I guess! 

Stay safe!

7 minutes ago, oregonian123 said:

Hello, all.

Where should the Cruise Next Certificates show? I have looked at the various Latitudes pages and don't see anything there.

My FCC was also reduced by the Cruise Next Amount and I want to see if my $250 has been posted yet.

I think that/those will go back to your "My Coupons and Credits" section under "Account Overview".

I have 6 I haven't used yet, and I'm currently waiting to see these two from the cancelled cruise show up again, so hang on tight as well.

8 minutes ago, All-ready2cruise said:

Keeping my fingers crossed. 

And OURS as well! We have A LOT invested in NCL, both emotionally and financially.

31 minutes ago, All-ready2cruise said:

The amount I'm receiving for my FCC works out exactly.  The only thing which is not included in my refund is the insurance which I purchased.  

Thanks! After receiving the second email and figuring out the missing amount, it does make sense.

Now we only need to hope we will actually have a chance to use the FCC, hoping NCL won't go under.

2 minutes ago, numberguy said:

 Perhaps I'm missing something, but if they're giving you FCC for the CN Certificates, why would they also give you the CN certificates back?  Not trying to start an argument at all; I just want to understand if they begin cancelling June cruises (when I cruise).

 

--Michael

Hey Michael,

I'll try to explain:

We received TWO separate emails, one for each Latitude Member. My FCC was $500 lower than my husband's, and that is because I was the one who originally purchased the CruiseNext certificates.

So to recap, my email stated: $1,332.41, his stated $1,832.41. The total is $500 shorts of what we "paid', and those $500 are the two CruiseNext Certificates which we're now guessing will be put back, in exactly that shape, in my Latitude Account.

Hope this clarifies and best of luck for those June cruises; I like to think we'll be back on the high seas by then!

Just now, Heavy's wife said:

I think what has happened is one will be for 1832.41 and the other is correct at 1332.41 which is [1832.41-500 (for cruise next certificates, which hopefully will be returned to your account)=1332.41]

 

My emails were similar, one was not what I had expected, but when I subtracted the amount of our cruise next certificates, that is what was totalled.  I am now waiting for the cruisenext certificates to be added back to me account.  I hope this makes sense, it does in my head, lol

Yes, it makes perfect sense. It has to be THAT. Also, it makes sense that the CruiseNext certificates were subtracted from MY total as they were in MY name.

Thanks for taking the time to reply, I appreciate it.

Just now, Liljo22 said:

Since the difference is $500 it has to be the Cruise Next certs.  They may reissue the certs to you.  

Yup, that's probably it. I was just editing my reply, when I realized that's the magic number. 

It would be nice if they mentioned that.

16 minutes ago, WeCruiseEveryDay said:

Yep.  I just got the same thing.  I got one for each of the 4 passengers in our cabin.  It totals about 33% of the amount I paid.

 

Even so, why am I getting FCC????  The cruise was cancelled and did not sail.  They should be doing refunds at this point.

Thanks for chiming in...!

We just received the other email, and THAT one is for the correct amount $1,832.41, which, times two, gives us $3,664.82. At this point I'm thinking someone actually typed the incorrect amount (incorrect $1,332.41 vs correct $1,832.41), or ***EDIT*** maybe it's because we're going to get the CruiseNext Deposits back in the form of CruiseNext Deposits (that actually may make sense).

I won't be calling them now, because I don't need the extra aggravation (sheltering in place and watching CNBC is enough!), but I will call when this will, hopefully, die down.

Hope you can get yours sorted out too!

Hi everyone,

Tried to look for something similar, but couldn't find it.

I just received an email concerning the FCC for our canceled cruise on the 3/14 voyage on the Star.

The email states that the total FCC is $1,332.41, and I'm incredibly confused about the math!

Even assuming my traveling companion (husband) receives another FCC in the same amount, this is not even close to the original amount that was paid: $3,664.82, which includes $500 in CruiseNext Deposits (2 x 250), $1,282.41 per person in between cruise fare and taxes ($583.36 Admin Fee + $699.05 Gov Tax/ Port Exp / Fees), and a $550 per person cabin upgrade.

Could anyone kindly help me understand how they could have possibly arrived at that figure when their "Peace of Mind" policy clearly states the following?

The following will be applied to the FCC: Cruise fare and taxes Including any winning Upgrade Advantage payments. (Source: https://www.ncl.com/jp/en/why-cruise-norwegian/book-with-confidence#faq1-13-answer)

8 minutes ago, GINNY L said:

That seems to be the majority of what people are saying.

We have several physicians in our circle of friends, and all have gotten in touch with us to tell us NOT to be heroes, and cancel our cruising arrangements. So here we are, "stuck" in Buenos Aires, not even wanting to take a chance on flying the roughly 9 hours to go back home to FL. Luckily, we don't need/have to be there, and Buenos Aires is a wonderful city, so this suits us just fine at the moment.

Just now, wvacations said:

 

Thank you for the info. 
 

You're very welcome.

It was such a hard decision for us to let it go, but he just can't take any chances, given his situation.

We hope you continue to have a wonderful sailing.

5 minutes ago, wvacations said:

We are currently on a back to back cruise that started in Buenos Aires. The second leg starts in Santiago on 3/14. My parents are with us and are over 70. 
 

Any word what they are going to do about someone over 70 that is already on the ship and could not have known they needed a certification letter back on Feb 29 when we boarded?

I called yesterday and they told me that specific voyage is NOT on the list requiring the certificate.

We were supposed to be on it (we were on it from San Antonio to Buenos Aires 2 weeks ago), but decided to cancel for peace of mind (traveling with a 82 year old with several chronic conditions and didn't want to take any chances).

I also just called NCL, and the representative on the phone told me that the reason why we didn't receive the notice is because our specific sailing (NCL Star 3/14) was NOT part of the email blast, which I am taking to mean this policy will not apply to it.

OK, I just read again the statement (I apologize, I've been stressing out about whether to cancel or not for days now).

The statement says "embarking/disembarking" in a U.S. port. We're ending the cruise at Port Canaveral, and I am now guessing that unless he can get a Fitness to Travel Form prior to embarkation in San Antonio, he won't be allowed to board?

We're on the Star, embarking in San Antonio, Chile on 3/14, and we haven't received this email (as it seems to be directed only towards those embarking at US ports). I wish they would make this policy global. I am traveling with a 82-year old person who does NOT want to listen (hearing is just fine, before you say anything! LOL), and I'm incredibly concerned for their well-being.

10 minutes ago, ColeThornton said:

 

 

This forum doesn't have a PM feature.

My bad... I saw it was disabled on the specific user, but thought it was a personal decision.